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322 Activation

Discussion in 'Standard Definition Receiver Support Forum' started by tbohio88, Sep 20, 2011.

  1. tbohio88

    tbohio88 New Member

    3
    0
    Sep 20, 2011
    I currently have a DuoDVR722k receiver and a SoloVIP211k receiver. I purchased a brand new 322 receiver from Amazon to add service to another bedroom. When I called Dish Network to activate the new 322 receiver they told me that the 322 is no longer supported because it has MPEG2 technology. I just wanted to verify that this is true statement and that there is no way to activate this receiver. Thanks.
     
  2. gtal98

    gtal98 Godfather

    363
    1
    Jan 30, 2011
    No, that is a completely false statement. Call back and hopefully you'll get a competent CSR. Also, make sure you call the phone # from Dish's website or you bill - ones listed in the yellow pages are 3rd party dealers half the time.
     
  3. BobaBird

    BobaBird EKB Editor

    4,022
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    Mar 30, 2002
    If you're on Eastern Arc (61.5-72.7-77), you have to have an MPEG-4 receiver. The 322 can be used on WA but won't get the HD channels.
     
  4. Inkosaurus

    Inkosaurus Icon

    678
    1
    Jul 29, 2011
    Depends, did the CSR try to at least run the r00/s19 then tell you that statement or did they say it right off the bat.
    It really comes down to your install but it can still currently be done if your pointing in the right direction :)
     
  5. tbohio88

    tbohio88 New Member

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    0
    Sep 20, 2011
    I am on the western arc. I have a 1000.4 dish and I am locked on satellites 119, 110 and 129. As soon as I give the CSR the receiver id and smart card # they say that it cannot be activated because it is old technology (MPEG2). Any suggestions? Does the receiver need to be connected to a certain port on the LNBF?
     
  6. The Texan

    The Texan Cool Member

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    Sep 14, 2011
    This is the same information I am being given by Dish, about my 508. They told me that they will NOT activate or support any Mpeg2 receivers and I MUST upgrade to an Mpeg4 receiver. This info was sent to me unsolicited and in writing by Dish, not from a CSR over the phone. Something tells me that the techs and dealers are being left out of the loop, while Dish makes some major changes.
     
  7. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    Call again and again, insist you'll watch from the box on two old TV in kid's rooms !

    Any output will works fine.
     
  8. scooper

    scooper Hall Of Fame

    6,240
    28
    Apr 22, 2002
    Youngsville NC
    It's not just MPEG2/MPEG4 - it's also QPSK / 8PSK - I know the 311 DOES support this, not so sure about the 322. But otherwise - you should be able to use the 322 since you have Western Arc.
     
  9. tbohio88

    tbohio88 New Member

    3
    0
    Sep 20, 2011
    I called Dish again and spoke to CSR and supervisor. Was told that even though I was on the western arc, my account is flagged as an HD only account and I cannot add any SD receivers.
     
  10. scooper

    scooper Hall Of Fame

    6,240
    28
    Apr 22, 2002
    Youngsville NC
    so you would need the ViP equivalent - the 222.
    And THAT makes sense.
     
  11. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    322 and 522/625/512 - all has same design and HW (exclude DVR part).
     
  12. sliderbob

    sliderbob Legend

    197
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    Aug 9, 2007
    TRUE! I have a 722 dvr and a 522 dvr. I tried to activate a 311 and they said the exact same thing. I had to go ahead and sell the 311.
     
  13. harsh

    harsh Beware the Attack Basset

    21,192
    182
    Jun 14, 2003
    Salem, OR
    The 508 is a different story because it can't handle the newer modulation scheme (8PSK turbo) that DISH is planning on deploying on a wide scale.

    The 322 is 8PSK capable.
     

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