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$39.99 External HD Activation Fee - Just say 'no'.

Discussion in 'DISH™ High Definition Discussion' started by brettbolt, Aug 22, 2007.

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  1. Aug 22, 2007 #21 of 158
    nataraj

    nataraj Godfather

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    I think it is because of anticipated support calls.

    I'd be happy to get this feature "without support", if they don't charge me.
     
  2. Aug 23, 2007 #22 of 158
    pvcleave

    pvcleave Cool Member

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    I have been a Dish customer for a long time. I am sick of the nickle and diming, as soon as my latest obligation is up I am of to FIOS. I noticed Dish has not done so well in the customer satisfaction surveys.
     
  3. Aug 23, 2007 #23 of 158
    whatchel1

    whatchel1 Hall Of Fame

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    If you have a DVD recorder or any other recording device you have to pay for what you are burning it to. Well you now have a device to burn to so I paid to burn. If you want your HDD to fill up and have to delete shows before you can watch them then don't pay the fee. If you want to be able to keep a manageable HDD then pay to play. BTW my Maxtor is working fine now. 1st couple of days things popped up that was really strange.
     
  4. Aug 23, 2007 #24 of 158
    mwsmith2

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    Sounds like cutting off one's nose to spite their face to me.

    Being able to go from one hard drive to an infinite number of drives on any receiver on my account....heck, $39 would be a bargain at twice the price.

    But yes, teach dish a lesson by not activating.
     
  5. Aug 23, 2007 #25 of 158
    dave1234

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    FWIW the USB port is enabled on all 622's and there is NO activation fee to use it. However to use it with a HDD there is a fee. Using it with a flash drive to load pictures is free. :)
     
  6. Aug 23, 2007 #26 of 158
    rtk

    rtk AllStar

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    While the price is a little high, I don't think charging customers for adding almost infinite drive space is unfair. There is no one being forced to pay, its simply a matter of choice. I much prefer the one time fee and the option of adding the hard drive of my choice rather than having to purchase the drive from Dish as some had speculated. There are things that Dish does that I don't agree with but this isn't one of them.
     
  7. Aug 23, 2007 #27 of 158
    mwsmith2

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    I agree 100%. There are so many ways that dish could have charged, it's frightening:

    1. Charge to transfer
    2. Charge to restore
    3. A charge for each HD used with the system
    4. A charge for each DVR
    5. A charge to transfer between DVR
    6. Extra charge for HD archiving

    Lucky for us, none of those scenarios played out. I think we got off light with a $39 one time charge for the entire account. They could have charged more, and yea, I would have grumbled more, but I would have ultimately done it.

    This opens up a whole new world of recording for me. Previously I stayed away from recording a whole bunch of HD content because it ate the drive up so quickly. Now when I have a choice, I grab the HD content FIRST. When I start running low on room, I just move a few over. I'm watching even more HD then before. :)
     
  8. Aug 23, 2007 #28 of 158
    rocatman

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    Doesn't attaching an external hard drive to the DirecTV receiver disable the receiver's hard drive? If that's the case, how much does it cost to replace that hard drive space from the receiver and now you can't transfer programming from the receiver's hard drive to an external one. Seems to greatly limit program storage flexibility.
     
  9. Aug 23, 2007 #29 of 158
    hmcewin

    hmcewin Mentor

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    Jun 30, 2006

    Are you seriously saying $40 is such a burden?? If so these subscribers probably should not be using any type of cable, sat, etc.

    A $20 fee would be much nicer but enough to make a difference to those who want the service--I doubt it. Certainly not for me.

    $40 is a reasonable fee for having unlimited archive space that works. I think it is a great enhancement by Dish and BTW is optional.
     
  10. Aug 23, 2007 #30 of 158
    brettbolt

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    I am the original poster of this thread. My whole point is that by paying the activation fee, you are encouraging Dish to charge new fees for features in the future. Hmm, how about an 'Ethernet Activation Fee'?

    It's not an issue of whether one can afford it or not, its the principle of the thing. I'm tired of being nickled and dimed to death and it has to stop. If everyone pays the HD activation fee, it will only get worse in the future.
     
  11. Aug 23, 2007 #31 of 158
    Moridin

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    Let's see. After paying a $40 enabling fee, I have at least a dozen HD movies archived, which I can easily watch at any time, without having to fiddle with a shiny plastic disc, and I still have tons of space left on my 750GB drive. If those movies were even available on BluRay/HD-DVD, I'd pay around $35 a piece for each of them, which would set me back $420, excluding the minimum price of about $300 for a high-def DVD player. I'm gobsmacked by those claiming that Dish is "ripping them off" by charging $40 dollars for this feature.
     
  12. Aug 23, 2007 #32 of 158
    Hunter Green

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    I remember when they added that feature. It was in Windows 98. Cost a lot more than $40, but then it included a few other features. I don't remember any outrage, though.
     
  13. Aug 23, 2007 #33 of 158
    cornflakes

    cornflakes Legend

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    In a way I feel like I just paid $40 to buy a blu-ray recorder. Now I'm able to store virtually unlimited HD shows without these shows taking up precious space on my 622. I'm able to record and store HD movies, and watch them whenever I want just like I would with a HD disc. Yes $40 is a little more, $20 would've been better, free would've been even nicer. But Dish is in business to make money, just like everyone else. If you want a new feature, pay for it. Like on my Mac, I wanted the new features in the new iLife suite of apps, so I paid for the upgrade.

    Btw I don't feel it's a simple "$40 just to enable the jack" fee. There's a lot of software that goes on to make this work. The USB port has always worked. The software just didn't know what to do with it until now.

    As for the argument that all the updates so far have been free, and so should this one... Apple and Microsoft have been updating my OSes for free too, but that doesn't mean they can't charge for upgrades. Leopard and Vista are upgrades that cost money. If you don't want the new features of the new software, you don't have to pay for it. Would people be more inclined to pay the fee if Dish called this software version 5.0 and changed the colors of the menus?
     
  14. Aug 23, 2007 #34 of 158
    DoyleS

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    El Dorado...
    Last night I setup the 622 to record the 11 hour LOTR trilogy that will run over the weekend. Sure it has commercials but I have a DVR so not a problem. I wouldn't have even considered this without the external option but now my main internal recorder is sitting there with 25 hours of HD open and the external 500 has over 400 GB free. In this case, that $40 has bought me a lot of convenience and flexibility. As to whether Dish will look for other features to charge for. I think they will do the same as Direct and Comcast and charge what the market will bear. If the phone companies get their act together and we start seeing more content delivered over the internet and phone service networks, then there might be some pricing competition. 5 years from now, DVDs could easily be obsolete as content gets delivered on demand. Markets change. All of the mom and pop DVD stores got put out of business in the metro areas when Blockbuster rolled in. Then Netflix showed up and the game changed again. I am just glad I am in a country where all of this innovation is going on and I have the opportunity to take advantage of the services I want. (I can't wait to get my hands on one of those new 24" iMacs)

    ..Doyle
     
  15. Aug 23, 2007 #35 of 158
    mwsmith2

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    The fact that *anyone* has activated the feature pretty much makes this moot now, doesn't it? :grin:

    BTW, ethernet activation fee? It's active now, as of this latest release, and there was no fee.
     
  16. Aug 23, 2007 #36 of 158
    emoney28

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    Good point Ron.

    The fact is that if you want USB capability, then pay the $40. If you don't want it, then don't pay.
     
  17. Aug 23, 2007 #37 of 158
    brettbolt

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    It seems that my dissatisfaction about the HD enabling fee has been completely shot down here.

    I know when I'm outnumbered, so I will quietly go away now.
     
  18. Aug 23, 2007 #38 of 158
    l8er

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    If you've been around computers and software for any length of time you know there is no such thing as a free lunch. We get hit with upgrade fees all the time that appear to be nothing more than bug fixes.

    I wanted the ability to move some shows and movies off my DVR and on to an external hard drive to free up more space for new recordings - so I paid the USB external hard drive enabling fee the first morning it was available. Compared to what they could have done with proprietary drives with big price tags, $40 was a minor bump in the road.
     
  19. Aug 23, 2007 #39 of 158
    dbconsultant

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    I wouldn't look at it as being outnumbered. Just different people have different priorities. Yes, we would all have liked this to be free, and I was one of the first ones on the "Wait a minute, the jack's already there, what am I paying for?" bandwagon but I've kinda come around to the side of "this is a major software upgrade" bandwagon. And I do pay for software upgrades on my computer and charge my clients when they want me to make changes to software I have written for them. I still hate thinking about paying $39.99, had originally figured that if it were more than $20 then no way would I get it. But now that so many of the things we record are HD, with the new HD Channels coming on, we may bite the bullet and ante up for this (if we can't keep up with what we're recording). We haven't yet, as we're not one of the brave early adopters! Whenever something new comes up that isn't free, for us it basically comes down to:

    1. Is this feature something we really want?
    2. Is this feature worth what's being charged to us?
    3. Is it within our personal budget?

    So don't feel bad, you're really not alone in wishing that companies wouldn't charge us for everything, it's just that this feature is a worthwhile enough priority to some that you won't be able to talk everybody into just saying no to it.
     
  20. Aug 23, 2007 #40 of 158
    Grandude

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    I'm with you on this issue. I did pay the $40 fee but would have been much happier and I think this would not have been an issue if they had made it a $20 fee instead.
    $40 is excessive. $20 would be OK. $0 would be great.:D
    Just glad I bought a Maxtor, no problems.:grin:
     
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