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4000 model locking up

Discussion in 'General DISH™ Discussion' started by Rich, Jul 5, 2003.

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  1. Jul 5, 2003 #1 of 13
    Rich

    Rich Guest

    I have a 4000 model that is locking up on me. It will freeze on picture screens and cut sound, and on music, it will stop scrolling titles but continues playing music. I want to keep it for the IR capability. any suggestions on what might be wrong?
    I have to unplug it to reset it, and it might last from 3 hours to 1/2 day before freezing. front panel or remote buttons will not work. So far, I have unplugged it, disconnected cable from back and waited 5-10 minutes. then plugged it back in and re-attached the cable. Thought it was fixed, but started freezing about 16 hours later. Any suggestions anyone?

    Thanks,

    Rich
     
  2. Jul 5, 2003 #2 of 13
    gcutler

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    Depending on the SW version, my old 4000s used to do that alot (but not as often as you suggest). It could be latest version of SW, or maybe it is time to to send it to the old retirement home (mine also started to act up before it died). A new 508 will give you all the benefits of the 4000 + tons of other stuff at less than what you probably paid for the 4000.
     
  3. Jul 5, 2003 #3 of 13
    music_beans

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    What makes a reciever die? (software corruption?)
     
  4. Jul 5, 2003 #4 of 13
    gcutler

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    Old age... I know that when I bought dish Late 98, they were replacing the 4000 with the 4700, so I'm guessing the 4000 is at least 5 years old. Dish never went for the highest quality components, and 5 years may be a good run. My 4000s only lasted 2 years (power supply problems) and 3 years (when I retired it voluntarily due to obsolescence)
     
  5. Jul 5, 2003 #5 of 13
    Mike D-CO5

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    Which is why the extended warrenty for a $1.99 a month is essential with Dish. They will replace your receiver when ever it is broken and if they have no replacement they will usually give you an upgrade to another receiver if they don't make the other one anymore. If you do get it ,wait a month before you make a claim or they will say pre existing problem that is not covered.
     
  6. Jul 5, 2003 #6 of 13
    gcutler

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    Very true... But after 2-3 years more because I usually want a tech upgrade (to a 301 or 508 from the 4000) and a freshly refurbished 4000 or 4700 unit I would have less problem with selling to subsidize a newer 301/508 unit.
     
  7. Jul 5, 2003 #7 of 13
    music_beans

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    I would just open it up, and put in a P4 processor and some Kingston RAM chips! :D
     
  8. Jul 5, 2003 #8 of 13
    TNGTony

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    Rich, Try unplugging it over night. I had the same problem with my 4000. I had to go away for the weekend so I just unplugged it when I went away. When I came home I plugged it back in just to see if it was still doing it. It's been working fine ever since. The unit is going on 6 and a half years old. I'd say I've gotten my money's worth out of it (621 software not withstanding).

    See ya
    Tony
     
  9. Jul 6, 2003 #9 of 13
    Jacob S

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    Since they do not make the 4000 or the 4700/4900 receivers anymore then I wonder what they would replace it with? The 301 has no UHF remote so that would not be really fair although it would be quicker and smaller. Perhaps a 301 with a UHF upgrade kit would be fair in that case since that would have all the features the 4700/4900 had. I doubt they would do an even swap for a 501/508 but try to pawn the $149/$199 deal off on you in which is available to preffered selected customers anyways and make it sound like a deal you could not get otherwise.
     
  10. gcutler

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    They may have some 4900 refurbs sitting around...
     
  11. Jacob S

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    Thats what I was thinking but they would run out of them sooner or later.
     
  12. boba

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    About three months ago DISH replaced my 3000 with a remanufactured 3000 they are getting defective units in and repairing them constantly. Don't count on them running out of old units. I did upgrade to a 6000 and then sold the Remanufactured 3000 with its 90 day warranty, so it wasn't a total loss.
     
  13. Rich

    Rich Guest

    Thanks all for the replies. I hate to lose the 4000. It just sits there, so in my mind, since it hasnt been subjected to a hard life it should last forever! I know, things dont work that way. I will probably try the unplugging for a while and possibly disconnecting the satellite feed. if it continues, I will sic the wife on them. She can argue much better than I. She is already wanting to bury the dishplayer in someones body! :flaming

    I will let you know what pans out on this. If things still suck come first of next year, I am jumping to DirecTv. My wife has a stand alone tivo and if dish keeps screwing up her recordings, she ain't gonna stand for it.

    Rich
     
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