I'm in Northeast New Jersey near New York City and I can't even schedule an installation for the new 5 LNB dish. I bought the Hr20 at Best Buy with a Directv credit and I already have the 3 LNB dish. I have an order with Directv for the new dish from back to December 21st but they can't even schedule an installation. They claim that they don't have the necessary equipment available. Could it really be that they don't have a 5 LNB dish available? I have caleed Directv numerous times since then and each time they say that they can't schedule it. At first Directv was saying that the local installer didn't have the necessary equipment and I would get a call from the local installer and now they are saying it's Directv and I would get a call from Directv. Of course, this time I had the local installer office on the phone with me. Is this really true? Could Directv really not have any satellite dishes available? Or are they just not willing to accomodate me since I already got the DVR and commitment so they are in no rush to schedule me?