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508 problem/question after 3.00 update

Discussion in 'Standard Definition Receiver Support Forum' started by bnewt, Mar 21, 2005.

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  1. bnewt

    bnewt Godfather

    394
    5
    Oct 2, 2003
    Tried to access some of the recordings on the hard drive, but could not. They still showed as being available, but I could never get them to play. Also, does the 508 have 60 hours available for recording or 80 hours? Dish's "help" screens say 80 hours, but my 508 says 60 hours available.
     
  2. musicmaker2020

    musicmaker2020 AllStar

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    Apr 19, 2004
    My 508's recordings still work that were from the previous update. Matter of fact I have recorded some shows since and they seem to work normally. I dont play a whole lot with my 508 because its in my office but it seems to work normally for me.

    That 80 hour thing I will look up and get back with you. I think the 80 hour time is the 510. My 508 has 60 hours recording. Dish has been known to up hard drives in newer releases though. The 721 orginally had a smaller drive and newer ones have bigger ones. Sounds like a typo in the help screens.
     
  3. DoyleS

    DoyleS Icon

    1,025
    4
    Oct 21, 2002
    El Dorado...
    Two weeks in a row I have set my 508 to record American Idol on Fox. Both times it records the show and then about halfway through playback of the show and it locks up. I have not seen the problem on any other show. When I was initially watching the recorded show, there were a lot of motion artifacts in the recording. I also record 24 on Monday nights and have not had a problem there but am concerned that this might be related to the new release. I have had no problems with my 508 in the 2.5 years that I have owned it. Does this sound like it could be related to the new software release?

    ..Doyle
     
  4. bnewt

    bnewt Godfather

    394
    5
    Oct 2, 2003
    The timer I had set for "Lost" prior to the latest update worked ok last night. I was able to watch last night's recording. I did not watch all of it just a few minutes to make sure it was there.
     
  5. Pils

    Pils AllStar

    83
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    Sep 20, 2004
    Besides missing 4 out of 7 timers in two days with the new release, I have had a timer record 21 minutes of the 30 minutes and stop and I have had DD audio problems where it breaks out for a couple seconds. They managed to mess up good software, congrats! What a horrible software team all across the board. I had no problems with the past software revisions.
     
  6. peano

    peano Icon

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    Feb 1, 2004
    Its incredible they sent this down after they already knew the problems with BEV 5X00 receivers.
     
  7. DoyleS

    DoyleS Icon

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    Oct 21, 2002
    El Dorado...
    Pils, that is pretty much what happened with mine. The timer recorded what looked like the whole show but in the end if only got half of the show and the rest was a frozen frame and lockup.
    ..Doyle
     
  8. Chucky

    Chucky Legend

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    Jul 21, 2002
    My 501 & 510 randomly miss recordings since the P3.00 update. the 510 also recorded 53 mins. of a 1 hr. program.

    I called Dish tech support last night to see if this was an issue with the new update. Nope. They "said" that they do not know about this.

    Kudos to Dish on releasing crappy software to mess up a stable receiver.
     
  9. Pils

    Pils AllStar

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    Sep 20, 2004
    They are a horrible CSR company, they tend to blame the customer for their problems. And even if it is a widespread problem, they say we know nothing of the problem. Ask Kristen at the execustive office, I told her of it and she said there is not a problem, contact technical help. I am tempted to post their phone numbers so everyone can report their problems but I will not stoop to their level. But....
     
  10. cdoyle

    cdoyle AllStar

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    Feb 2, 2005
    I noticed my 508 has done this a couple times now since it got the new software. It's really starting to get annoying.
     
  11. currahee99

    currahee99 New Member

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    Dec 10, 2004
    I have the opposite problem of you guys. My 510 receiver is set up for a manual recording M-F for 11pm to 12am. The Dvr fires up at 11pm but does not stop recording. It continues to record all night so when i wake up in the morning it is still recording and I have 8+ hours of the same channel. I have to stop the recording manually.
     
  12. Grandude

    Grandude RichardParker II

    938
    12
    Oct 21, 2004
    Could it be that your 510 thinks that 12am is 12 noon and not 12 midnight?
    If it were me I would change the timer to record from 11PM to 1201AM and remove this doubt. :sure:
     
  13. MrPete

    MrPete Mentor

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    Apr 7, 2002
    Knock on wood, but I haven't had any problems on my 508 and 510.

    Of course, I did make sure to reset the DVR after the download by pressing(and holding) the power button on the DVR (not remote) for 5 secs.
     
  14. Pils

    Pils AllStar

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    Sep 20, 2004
    I have reset it that way about 20 times since download. Luckily someone made it thru without problems.
     
  15. geobernd

    geobernd Mentor

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    Nov 4, 2004
    Me too... It seems that at least every other night it's somehow locked up - two or three times I had to pull the plug to get it back to live... It magically always recorded what it was supposed to and I was able to play the recordings back with no problem.... But the lockups where definately not there before 3.00....
    I want my old Firmware back...

    Edit:
    Maybe the lockups have to do with the flix for 'blank screen'. I used to get the black screen pretty often (about every other day) - now I get lockups... So I guess they fixed the blank screen issue by locking up the receiver before the screen goes blank :eek2:
     
  16. Pils

    Pils AllStar

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    Sep 20, 2004
    I never had the blackout problem. I would almost choose the black screen over lockup.
     
  17. geobernd

    geobernd Mentor

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    Nov 4, 2004
    Me too - if I had a choice... I suspect the blackout problem is a result of a very short loss of signal... I only used to get it when I am tuned to one of the international channels on 121. Never got it on a channel on 110 or 119....
    The fix for the blackout was quicker too, hit menu, hit live and you are back in business...
     
  18. Turbohawk

    Turbohawk AllStar

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    Jan 4, 2003
    Damnit Echostar! My 508 is buggy now with the latest software!!! It takes 3 times longer to tune to stations, it is not recording when it's supposed to, and now it's saying I have 60+ hours of free space yet I JUST had 2 hours free last night!

    DAMNIT TO HELL!!!!! None of my saved programs are playable! WTf????????????????????????

    Gonna call RIGHT NOW...
     
  19. Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

    438
    0
    Dec 15, 2004
    I am glad to see I am not alone. My 508 was solid until the 3.00 download. Now it locks up, fails to play a recored event when I select it and the screen goes black.


    Such quality...NOT!
     
  20. Turbohawk

    Turbohawk AllStar

    64
    0
    Jan 4, 2003
    It's official. ALL of my saved programs are gone! GONE! Why? Who the hell knows, cause Dishnet is NOT being helpful.

    The unit itself (a 508) seems to be working fine now...just I lost many hours of cool shows and a few Races that I was going to watch this coming week and now it's all inexplicably gone.

    This is official notice to Dishnet: If anything happens like this again, YOU'RE FIRED!
     
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