1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

6 boxes total, only 4 of them have network and internet connected. How to troubleshoot other 2?

Discussion in 'DIRECTV General Discussion' started by 996911, Sep 27, 2013.

  1. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    If you followed my steps, restoring the network defaults are a troubleshooting step, and not the end setup.
    You want/need to find where the problem is, so start with one receiver and reset the defaults.
    If it can't get an IP from your router, you need to know it.
     
  2. 996911

    996911 Go Pack!

    813
    0
    Aug 24, 2006
    Tobacco...
    Ah, that makes perfect sense now. For some reason I interpreted that the restore was going to be the end game. Thanks VOS! I'll get started on that.

    I'll restore on one of the boxes that says no internet and if it grabs a valid IP, then I should have under system test a "NETWORK: CONNECTED and INTERNET: CONNECTED" correct?
     
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    That's right and you may have cleared a glitch in the receiver and then be able to change the IP to what you want.
     
  4. 996911

    996911 Go Pack!

    813
    0
    Aug 24, 2006
    Tobacco...
    Sounds great. Thanks again for the clarification and help!
     
  5. 996911

    996911 Go Pack!

    813
    0
    Aug 24, 2006
    Tobacco...
    Update 1......

    Just did a restore on the HR24 and it assigned a new IP address inside the lease renewable range allowed by the router. Did a test before the restore and there was the NOT CONNECTED for internet. Now there is.

    I'm going to go back into the advanced settings and change the IP back to the one needed for the home controller. I'll update here in a sec. Just want to make sure that all the settings are still the same as the other boxes except for the final .### at the end of the box IP address.
     
  6. 996911

    996911 Go Pack!

    813
    0
    Aug 24, 2006
    Tobacco...
    Update 2.......

    Just changed the IP address back to the one needed for the control system and ran another system test.......INTERNET: CONNECTED!!!

    Off to go check on the other boxes now to test and report back,,,,,,,
     
  7. 996911

    996911 Go Pack!

    813
    0
    Aug 24, 2006
    Tobacco...
    And finally, Update 3.........

    All boxes are now fully operational reporting Network: Connected and Internet: Connected.
     
  8. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,800
    159
    Jun 20, 2007
    Colbert, WA
    Very cool! Isn't VOS the best? :angel:
     
  9. 996911

    996911 Go Pack!

    813
    0
    Aug 24, 2006
    Tobacco...
    Absolutely! VOS rocks :righton:

    ......As is everybody who offered their help and troubleshooting tips. All the tips truly helped me figure out not only how my system is setup, but also what the logical steps to take are.

    THANKS AGAIN ALL FOR ALL THE HELP!!!!!!!
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

    26,094
    463
    Feb 22, 2007
    Piscataway, NJ
    If you think you're confused, you ought to see my MRV setup. Another reason the Genies kinda scare me.

    Rich
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

    26,094
    463
    Feb 22, 2007
    Piscataway, NJ
    BTW, my very confusing MRV system is wired to specs sent to me from...VOS! If you're gonna listen to anyone about MRV, it should always be VOS. I think. I've been assured by several "techs" and a supervisor sent to my home by the CMG that my system cannot possibly work. The "techs" went back to their office and talked to the one Tech that I know they have and were told by him that the system does indeed work. The supervisor took one look at the amplifier I have installed on the system (VOS again) and left the house totally befuddled. I had a good time that day!

    Rich
     
  12. 996911

    996911 Go Pack!

    813
    0
    Aug 24, 2006
    Tobacco...
    Awesome!
     

Share This Page