WIfe is pissed since we have a ton of shows on it that we havn't watched yet and have not sent to the external hard drive....would be great if it did that automatically...but that makes too much sense. Anyway, is there any way to recover ANY of the shows or timers or anything? The dish support said no, but im reading that you can back up timers to your remote, which I am trying now, but I dont hold out much hope since its been sitting there for 10 minutes with no progress. If the hard drive has failed per the error 311, then it cannot back any timers to the remote right? Ive unplugged and reset multiple times. Also, is there really no other way to recover what is on the internal hard drive? Is there no way to watch anything that was recorded through any means other than online????? Its the first HD receiver ive had, and so far, im not impressed. Any help or advice is welcome.