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622 Closed Caption Issue

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by garynyc45, Apr 20, 2007.

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  1. garynyc45

    garynyc45 New Member

    4
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    Apr 20, 2007
    Anyone having problems with the closed caption. I seemed to have lost it since the last software upgrade. Sometimes it works, most times not.

    Thanks.
    Gary:)
     
  2. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
    0
    Dec 10, 2002
    :welcome_s gary.. I would suggest using the Search Each and checking out the useful Tips at the stop sticky. Others have had CC issues and they seem to very widely depending on your area.
     
  3. tvhawaii

    tvhawaii Mentor

    34
    0
    May 14, 2006
    Hi Gary
    I had problems with CC as well and I sent DISH an E-mail via Customer Service | Contact Us at dishnetwork.com.

    They replied immediately with:
    "Thank you for your e-mail. We are aware of the issue with this receiver.
    Our engineers are working on the problem. It will be corrected in a
    software update. You contribution of information would help us figure
    out the issue. If you could reply to this email and include:"

    which asks for bootsrap version and other info.

    --Michael
     
  4. stolirocks

    stolirocks Cool Member

    25
    0
    Oct 20, 2006
    I was having intermittant performance with my closed caption but today it disappeared completely. I did a reboot and it now is working back to normal on all the SD stations. Sadly many of my HD stations never have worked correctly.:rolleyes:
     
  5. garynyc45

    garynyc45 New Member

    4
    0
    Apr 20, 2007
    Thanks for all your help,
    I will try a hard reboot and see if that helps,
    if not I'll wait for the bug fix.
     
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