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722k Freezes thens Reboots on TV2 when trying to access DVR'd shows

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by obfuscate, Feb 3, 2011.

  1. obfuscate

    obfuscate New Member

    7
    0
    Feb 3, 2011
    Freezes then reboots when trying to access my recorded shows on TV2. Works fine on TV1. Everything else seems to work properly, recordings, etc. I've reset it, by pushing power button, reset button and unplugged unit. Any suggestions?

    Would clearing out recorded programs help? Or a reset that deletes all of hard drive? Have yet to call customer support.
     
  2. DanB_DISH

    DanB_DISH DISH Representative DISH Representative

    30
    0
    Jan 8, 2011
    Hello, I would like to take a closer look at this. Can you please PM your account number or phone number to me so I can review this for you?
     
  3. obfuscate

    obfuscate New Member

    7
    0
    Feb 3, 2011
    Sorry Dan can't PM you until I have 5 posts and I have nothing to say! An email address perhaps?
     
  4. obfuscate

    obfuscate New Member

    7
    0
    Feb 3, 2011
    Scratch that. Thought I had to make new posts. Commenting works as well. PMing you now :)
     

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