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811 - P3.30 Software Release Notes and Discussion

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Jason Nipp, Aug 23, 2005.

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  1. Sep 7, 2005 #41 of 140
    Laverne

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    Well, it would seem P330 was forced last night. I woke up to it about 3 AM. (I seriously doubt the cats were able to push the succession of buttons it would take to turn it off, then back on, then agree to accept the download. :lol: )

    Yes, I have done my double-hard-reboot like a good little girl! ;) :)



    What I want to know is... WHY is there still no letter 'C' by the phone?? The 311 has it, and it's obviously intended to BE letter 'C', so why has this minor detail been overlooked twice? :confused:
     
  2. Sep 7, 2005 #42 of 140
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Northern...
    This is correct. And since someone else has brought it up I will piggy back off this post to give a personal warning.

    Forced Distribution of version P3.30 has begun. This may cause your 811 to automatically go into idle standby and download the update. When finished it may reboot.

    It is my strong personal recommendation, that it is important NOT to disturb the update as this could potentially damage the flash memory of the receiver.
     
  3. Sep 7, 2005 #43 of 140
    olgeezer

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    The unit at home is still working well, but the unit at work has reverted to its' original state over the last few days. This is very strange.
     
  4. Sep 7, 2005 #44 of 140
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Northern...
    Are you saying that it reset to it's default settings?
     
  5. Sep 8, 2005 #45 of 140
    olgeezer

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    No, the unit is still performing normally, except the no info problem, which had been severe on the store unit, has returned, but at home it has not. Cannot access any info off any program other than current hour, even though next program shows on guide. POP screen goes black on any guide program when info is clicked, other than channel that is on when guide is accessed. Must return to original channel and turn to original channel to regain station. This stopped at 3.30, but has returned over the last 5 days, a little at a time. We were closed Sunday and Monday, but it was full blown by Tuesday.
     
  6. Sep 8, 2005 #46 of 140
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Northern...
    Are you still having the freeze frame issue?
     
  7. Sep 8, 2005 #47 of 140
    olgeezer

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    I don't seem to be. I haven't had HDNET movies on for any length at work, and at home I fell asleep during both Rio Bravo and Dances With Wolves. What little I've seen I haven't experienced more video/audio freezes.
     
  8. Sep 9, 2005 #48 of 140
    khearrean

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    I have the "freeze-frame" issue off and on all the time on, not only OTA, but SAT as well. I simply assumed it was another inherent issue with the 811. Most of the time I can correct it by simply channeling up or down, but it's still pretty aggravating. I haven't reported it lately as it's one of those quirks I've presumed goes along with owning a 811 receiver. As I recall, it's usually on an HD channel.....That being said, right now my biggest complaints about the 811 are the "No Info" glitch and this "Freeze-frame" issue. Both of which I can correct by soft-booting the receiver or channeling up/down respectively.

    Ken
     
  9. Sep 12, 2005 #49 of 140
    olgeezer

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    The no information issue has returned to the home unit, worse than before. (BSOD was added)
     
  10. Sep 12, 2005 #50 of 140
    chc59

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    Now that I have 330 on my 811, I have EPG problems that I rarely had before. This appears in a couple of variations. One, going out an hour or so, "No Info" in the guide. This appears sporadically. Another, Guide has info and a program description, but when just requesting a description for the current program without going to the full EPG, "No Info". This is a new wrinkle not seen before and happens rather often. Also, will lose all EPG data for only OTA. Have noticed, as reported elsewhere, that there are times when the EPG will show "No Info" at first and then immediately populate with good data. A soft reboot fixes these problem.
    Still have the problem of losing audio occasionally. Just a buzz. Changing channels and going back fixes that. Does not happen often. Once or twice a week and usually on TNT-HD.
    Joe
     
  11. Sep 12, 2005 #51 of 140
    olgeezer

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    Is a 'soft reboot' dropping it on a pillow instead of concrete?:D
     
  12. Sep 16, 2005 #52 of 140
    Laverne

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    OK, here's something new...

    (I'm assuming this didn't happen with P289, but I really couldn't swear to it... :eek:)

    Returning to the channel I was watching after viewing DISH Home Interactive (Ch. 100):
    It doesn't matter what type of channel I was on, SAT, LIL, or OTA (also checked the HD Pak, same)... When I try to return to whatever I was watching before going to Ch. 100, I always get a "pseudo-BSOD". (No pic or sound but I do have a banner.) I call it that since I don't have to do any kind of reboot after this happens. I can just tune to a different channel by hitting the up or down arrow (doesn't matter what THAT channel is either) and pic and everything returns to normal. I can go right back to my channel that I was originally watching before going to Ch. 100 in the first place.

    Jason, if this doesn't make much sense, I can try and reword it. :)





    Something else I didn't notice before P330. We've been seeing some stray 'spaces' (just a space, no type..) in the Closed Captioning. (Using the translucent background, solid white foreground.. Don't know if that matters. :shrug: ) After a bit of CC, and then going to something that has none, for example going to or from a commercial, there is sometimes a stray space on the right-hand side of the screen that will just stay there until some more CC comes along. Now this phenomenon I haven't been able to pinpoint because it doesn't happen all the time, but I KNOW it has only become an issue recently. Y'all know how I am about the CC! :grin:
     
  13. Sep 16, 2005 #53 of 140
    Stosh

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    I'm also experiencing the exact same thing. Go to Dish Interactive, hit "recall" to go back to previous channel, get black screen with no sound. As Laverne said, the banner appears correctly. "info" shows what it should, too. Hit channel up or down, and get picture and sound. Hit "recall" again, get back to the original channel and all is well. Not fatal, but annoying.
     
  14. Sep 16, 2005 #54 of 140
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Northern...
    Since the last few posts I made were opinions and they were taken the wrong way, I have decided to remove my comments and the 2 responses to those comments. I apologize for bringing up my forethought.

    And no logray, that was not exactly what I was trying to communicate, again sorry for any confusion.
     
  15. Sep 16, 2005 #55 of 140
    logray

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    NO worries.
     
  16. Sep 24, 2005 #56 of 140
    jerryez

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    After receiving 3.30, my guide is messed up When I turn it on, it downloads the guide as it always has. and then when I hit the guide right arrow the guide data disappears and it downloads the guide again. Also, it looses the channel and the screen goes black and I have to change channels to get a picture again. This sucks. It happens ebvery time I try to use the guide.
     
  17. Sep 24, 2005 #57 of 140
    logray

    logray Godfather

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    jerryez. Sounds like you've hit the No Info bug. Try a reboot of the box. That should get things back to normal. In the mean time, try to avoid using channel up and down to surf channels. If you use the program guide, you'll have better luck with 3.30 avoiding the No Info bug.
     
  18. Sep 24, 2005 #58 of 140
    Ken H

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    Twice in the last week my 811 w/3.30 has switched from viewing a sat HD program to the 'Searching For Sat' screen. This is a new problem for me.
     
  19. Oct 1, 2005 #59 of 140
    dpd146

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    I too suffer from the "no info" bug. I feel everyones pain but my biggest problem is my unit constantly gives the error screen "Offair digital signal lost" when I switch from Sat to OTA and vice versa.

    I apoligize for this question in advance but in reading this forum I see the phrase "soft boot." What is a hard boot??

    Henry
     
  20. Oct 1, 2005 #60 of 140
    Jason Nipp

    Jason Nipp Analog Geek in a Digital World Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    Welcome Henry,

    A softboot is accomplished by holding down the front panel power button for 15 seconds or so.

    A hardboot is pulling the power plug for a few minutes (15 minutes is my preference). then pluggin it back it and powering up. This does a full reintialization.

    Jason
     
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