Well, it would seem P330 was forced last night. I woke up to it about 3 AM. (I seriously doubt the cats were able to push the succession of buttons it would take to turn it off, then back on, then agree to accept the download. :lol: ) Yes, I have done my double-hard-reboot like a good little girl! What I want to know is... WHY is there still no letter 'C' by the phone?? The 311 has it, and it's obviously intended to BE letter 'C', so why has this minor detail been overlooked twice?