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942: Dish home interactiv NOT active

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Paradox-sj, May 18, 2005.

  1. Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

    438
    0
    Dec 15, 2004
    Anyone else have troubling accessing the interactive channel? When I try to go there either by going to channel 100 or pushing the button on the remote I get a:

    ATTENTION 510: Dish Home Interactive is in use on the other TV. Please try again later.

    This is in Single Mode so there isnt anyone /thing watching or even useing the other turner.
     
  2. kwajr

    kwajr Icon

    742
    0
    Apr 7, 2004
    Just Hold Down The Power Button For 5 Seconds
     
  3. Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

    438
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    Dec 15, 2004

    I did a hard reset and this did not remedy the situation.
     
  4. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    1
    Mar 23, 2002
    I check this later today on mine, paradox. In the meantime, try changing to Dual user mode, and then back and try to load DH again.
     
  5. Scott Greczkowski

    Scott Greczkowski Banned User

    6,968
    2
    Mar 21, 2002
    I loaded mine up the other night and my unit flashed and did a hard drive check. :(
     
  6. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    1
    Mar 23, 2002
    Paradox - couldn't make this happen on mine. Dish Home loaded with no problems. I did find out something interesting, though - if you have Gray Bars mode active for SD channels, when you load Dish Home, it will load with Gray side bars, rather than black side bars.
     
  7. BenKo

    BenKo New Member

    2
    0
    May 19, 2005
    Hi everyone i'm new to the forum. I have this same error "ATTENTION 510: Dish Home Interactive is in use on the other TV Please try again later." I tried the power button reboot in single and dual user mode. Even uplugged it for a while and its still locked out. This has been going on for about a month(2nd day after i got it :( . )Any input on this would be great!

    By the way nice review Mark :righton:. It helped with my transition from D* to E*
     
  8. Gutter

    Gutter AllStar

    68
    0
    May 4, 2005
    Do you have the phone cord plugged into the receiver? I have no problem but it needs the phone to work. I am assuming you did.
     
  9. BenKo

    BenKo New Member

    2
    0
    May 19, 2005
    Mine was connected to a phone line. BUT I have packet8 as my phone provider so it does not connect when it dials in.
     
  10. kwajr

    kwajr Icon

    742
    0
    Apr 7, 2004
    it does not need a phone line for home to work just the customer services part
     
  11. Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

    438
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    Dec 15, 2004

    Yes, I had the phone line plugged in. I even did a connection check before I tried to bring it up and still no dice.

    I am not sure what changed either as it worked at some point as I even had this issue w/224
     
  12. joebird

    joebird Legend

    209
    0
    Sep 15, 2003
    Mark,

    From your post, is it safe to say that Dish Home (when it works or comes up correctly) is in 4:3 and not 16:9?
     
  13. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    1
    Mar 23, 2002
    Dish Home is 4:3 only.
     
  14. johnnyd1023

    johnnyd1023 AllStar

    66
    0
    May 14, 2005
    I have the same problem. Is support working on this ?
     
  15. Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

    438
    0
    Dec 15, 2004
    The strange thing about this is there isnt anything that brings it back. Rebooting, switching modes...what ever nothing gets it to work again.

    It also seem that its not an accross the board issue as some people dont have any issue with it and other like myself it doesnt work at all.
     
  16. Tom-Tx

    Tom-Tx Legend

    129
    0
    May 23, 2005
    Ditto the above for me as well.
    Single user mode, phone connected and checks ok, etc.
     
  17. johnnyd1023

    johnnyd1023 AllStar

    66
    0
    May 14, 2005
    Todays new software download (L226) fixed the interactive menu :)
     
  18. johnnyd1023

    johnnyd1023 AllStar

    66
    0
    May 14, 2005
    ooops, posted twice ...
     

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