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A Call from Dish (Audit Team)

Discussion in 'General DISH™ Discussion' started by sulaco1997, Apr 24, 2006.

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  1. Apr 30, 2006 #61 of 135
    rasthan

    rasthan Mentor

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    E* charges $20 a year for having a receiver in an RV. At least that is what they have been charging me.
     
  2. Apr 30, 2006 #62 of 135
    smashr

    smashr Cool Member

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    Very interesting -- that answers my question
     
  3. May 1, 2006 #63 of 135
    harsh

    harsh Beware the Attack Basset

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    Like here? http://www.dbstalk.com/ekb/20
     
  4. May 1, 2006 #64 of 135
    Darkman

    Darkman Hall Of Fame DBSTalk Gold Club

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    Be paranoid... be prepared, lol -- Write it down every 10 minutes (or so) .. on a constant basis .. until they call you (even if it takes years...) ..

    j/k of course.... :lol: :grin: :D
     
  5. May 1, 2006 #65 of 135
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Nothing except common sense and competitive advantages. Most customers want one dish, not two, and the smaller the better. There are a few markets that are 148° only. Everything else is (or will be soon) on the same dish as the core packages.
     
  6. May 10, 2006 #66 of 135
    invictus

    invictus New Member

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    I just got through dealing with the audit team from dish network which i had been dreading after hearing about them and it was all for a good reason. They said they had a problem with two of the 5 recievers on my account and were going to have to permanently deactivate them!!! After about 30 mins of going around and around with the tool on the phone i asked for a supervisor which he gladly put me through to but this didnt solve anything. The supervisor said the last box which is located in a detached garage 20 ft. behind my house would have to have its own account since it was not considered part of the residence and since i had referred to it as an "apartment" which was a big mistake. I tried explaining how it was just a room in a garage and they gave me some spill have being a landlord or something, by this time i was so furious i finally told them to shove it and hung up. They turned all the recievers back on except for the one in the garage. The audit team for dish is just a bunch of cracked out tools who try to invade your privacy and i could not get over the fact how there was no consideration for being a customer for 4 years with no problem. Dish is a great product but their audit team is a big problem, all they do is invade your privacy and waste about 30 or 45 minutes of your life.
     
  7. May 10, 2006 #67 of 135
    Slamminc11

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    seems to me that if you play by the rules that Dish has set out and which you agreed to when you signed up for service you wouldn't have anything to worry about. All receivers under one roof. Different roof, different account. If you choose to not follow those rules then what do you want someone to say?
     
  8. May 10, 2006 #68 of 135
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    I liken some of these kinds of complaints to the robber who gets away with robbing houses for a few years... then gets caught. Can he complain that he thought robbing was ok because he had been doing it for years?
    :confused:
     
  9. May 10, 2006 #69 of 135
    Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

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    All recievers under one roof is a load of crap!

    My garage is detached from my house as are all garages in my neighborhood. I have a work shop out there with a TV and a 508... So you telling me that I am breaking the rules becasue I have a reciever in my detached garage that doesnt share the same roof as my house? :nono2:

    If they call me and have an issue I will gladly take 150.00 dollar a mnth bill to someone else.
     
  10. May 10, 2006 #70 of 135
    SaltiDawg

    SaltiDawg New Member

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    This is not correct for the DC area. There are no (known) plans for the DC HD locals to be moved from 61.5. 129 is not an option.
     
  11. May 10, 2006 #71 of 135
    SaltiDawg

    SaltiDawg New Member

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    4:28 AM posts are always funny. :rolleyes:

    You figure your garage and shop are different then "under one roof?" :rolleyes:
     
  12. May 10, 2006 #72 of 135
    derwin0

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    The problem was that invictus called it an apartment, which meant to Dish that he leased/rented it out to someone which would be a different household, and thus require it's own account.

    If he had said he had a TV in the garage to watch while using the workbench, like you do, he would have been okay.
     
  13. May 10, 2006 #73 of 135
    JohnL

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    Harsh,

    SHVERA DOES NOT mandate that All Local Channels be on the same satellite.

    SHVERA DOES MANDATE that all local market channels be available on the same DISH. This means that as long as a Single Dish can be used to recieve multiple orbital slots and all of your locals are available on those different orbital slots Dish IS COMPLYING with the law.

    John
     
  14. May 10, 2006 #74 of 135
    ashu

    ashu Mentor

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    Could I have some of the Kool-Aid you're drinking, please?

    Garage in HIS home, same Dish source. It's not like he's installed another Dish (or set of Dishes) in another geographic location and is pretending to have them in the same location. (If he is, of course, I have no sympathy!).

    But seriously ... power-tripping 'auditors'? That's hilarious! (assuming we take his post about the setup to be honest, of course ;) )
     
  15. May 10, 2006 #75 of 135
    Paradox-sj

    Paradox-sj AllStar/Supporter DBSTalk Gold Club

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    So really then it is sort of a game the auditors play. Say the wrong thing and down the slippery slope you go.

    What if one has a Nanny unit on their property but it is still under the same utility bill etc (i.e not split)? I can guess they would go to town with this setup...again which is very common where I live.
     
  16. May 10, 2006 #76 of 135
    Hondo

    Hondo New Member

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    Brilliant. When you run a business with this type of inflexibility and heavy handed practices it's no wonder people do end up going to the dark side. I agree with the purposes of having an audit team. However when you can give the location ID's when asked that's it. Period. If they'd treat the people who are honest with some respect they might avoid what happens when they don't.
     
  17. May 10, 2006 #77 of 135
    CCarncross

    CCarncross Hall Of Fame

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    There are still some honest people here?

    If they go on the premise there arent any honest people anymore, and some days its hard to not go with that premise by reading these forums, they are right on the money....

    ;)
     
  18. May 10, 2006 #78 of 135
    sattec

    sattec Godfather

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    location ID should be requested when a customer calls in for something...thats it, no other "search" for the bad guys would be needed, also a modem/ppv poll should be done on everybody that calls in for anything.
     
  19. May 10, 2006 #79 of 135
    chrisk

    chrisk Mentor

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    invictus did you cancel Dish? Or did you just bend over and take it? I have seen so many complaints about the audit team but no one has siad they left Dish.

    If all the folks that complain about the audit team left Dish that would send Dish a message that the audit team is bad for business. However, if very few people leave and the audit team shuts down some questionable accounts or gets folks to get a second account than Dish sees the audit team as good for business.

    At the risk of sounding harsh, If they insulted you or you don't like this treatment, leave Dish or STFU and take it.
     
  20. May 10, 2006 #80 of 135
    Slamminc11

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    Audit team is here to stay as long as there are people who are willing to cheat, lie, steal, and bend the rules. Am I saying that everyone the audit team calls fall into those categories, hell no! And for those who aren't doing any of those things, there isn't a problem. Sure it takes five minutes of of your day and your done. For those who are trying to cheat the system, then they deserve the headaches they are getting from this! My guess, 99% of the people bitching about the audit team got caught cheating the system, whether on purpose or just not knowing the rules and didn't realize they were doing anything wrong. In either case, the system worked.
    But in the long run, it will help to keep prices down and in my case stocks up!
     
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