Direct tv tech here, I have been doing this for just over 2 years, I take pride in my workmanship, and I have had very few problems. Until this week!! First off, about 2 weeks ago I did a simple relocate in a double wide trailer, i had to crawl under it in a cavern of darkness to move the line for them(mistake number one) Appearantly somehow a vent got knocked off or was previously damaged before I got there. They never call me or my office instead an A/C guy comes out and charges the customer $290 for replacing a little section of vent. A simple mistake that could happen to any tech. The very next day, another customer that I attempted to do a wall fish for 3 weeks ago, I tried to no avail to run this line, spent 1.5 hours in a vaulted ceiling near the edge drilling through numerous layers of studs trying to run the line, I basically told the customer It was next to impossible due to the structure, and left a wall plate in the customers room covering the hole of course with no cable attached, of course the customer was fine with this at the time. Now, this week just one day after the previously mentioned incident they call in and claim I have 'damaged' their wall by putting a wall plate where they wanted the cable run. Now on top of that, that moring I had bought some small parts from a guy at the shop, in a rush I had tossed them in my truck, when getting my boxes and clipboard for the day I thought I had left those parts on the counter, and took some of the exact same parts that happened to be someone elses. About an hour later I get a call and I am being accused of stealing the parts, when infact I had mistakenly thought they were mine. I said I mistakenly took the parts and would bring them in the next day. The next morning I come in for work and I do not have a route. They tell me that the boss wants to talk to me, but he is not there, will not answer the phone. Basically I am left in the dark all day as to what the heck is going on. Today I finally get to talk to someone, they are all bent out of shape about the two mentioned 'damage' claims, I have only had 1 damage claim since I started period, and I paid for that out of pocket and to make matters worse they are calling me a THEIF!!! I do not see how mistakenly taking something and bringing it back is "STEALING" I am irate that they dare accuse me of such things, appearantly there has been a rash of stuff coming up missing around the shop and they think just because I mistakenly take $2 worth of parts that makes me the culprit, come on!!! So here i sit, at home, still do not have a clue what the hell is going on, I go out and I bust my ass trying to make everyone happy, and this is what I get.