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? about protection plan

Discussion in 'DIRECTV Programming' started by roadrunner1782, Jan 7, 2009.

  1. roadrunner1782

    roadrunner1782 Icon

    749
    0
    Sep 27, 2008
    I looked at my most recent bill and notice I wasn't charged for the protection plan. I also looked online and it didn't say I had the protection plan anymore, and I know I didn't cancel it. So my question is how would it have gotten removed from my account when I didn't cancel, does it do it automatically or am I missing something?
     
  2. paulman182

    paulman182 Hall Of Fame

    4,839
    3
    Aug 4, 2006
    There's a mistake somewhere. Did you do anything to your account, such as change packages or add a receiver? Sometimes when you do, they rebuild the whole account and leave things off.

    I'm sure they'll be more than happy to add it back.
     

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