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Access Card Shipping?

Discussion in 'DIRECTV General Discussion' started by mammut, Aug 25, 2008.

  1. mammut

    mammut AllStar

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    Dec 17, 2006
    One of my receivers has a card that is showing Invalid Access Card, error 762. Narrowed it down and am sure the card is the issue.

    I have a different billing and service address. Does any one know if Directv will ship the card to the billing address rather than the service or even to my office?
     
  2. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    I believe they will usually only ship it to the billing or service address. That way there is no doubt that someone associated with the account is receiving it.

    - Merg
     
  3. cmtar

    cmtar Icon

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    Nov 16, 2005
    I THINK it would go to the billing address
     
  4. turey22

    turey22 Hall Of Fame

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    Jul 30, 2007
    well if your billing address is a p.o box, no.
     
  5. turey22

    turey22 Hall Of Fame

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    Jul 30, 2007
    i want to say ups ships it.
     
  6. Johnnie5000

    Johnnie5000 Godfather

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    Mar 26, 2008
    They will but you have to ask them to do it... at least twice. Kind of a pain.

    Fex-Ex Home Delivery usually handles all of the DTV drop ships.
     
  7. turey22

    turey22 Hall Of Fame

    1,177
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    Jul 30, 2007
    yeah but i think that when i got my access card i got it thru ups, i would need to verify that. did you call directv to get it shipped to your p.o. box or fedex?
     
  8. xIsamuTM

    xIsamuTM Icon

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    Jul 8, 2008
    so I take it noone from ACDT reads/posts here... fooey
     
  9. hidefman

    hidefman Legend

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    Dec 16, 2006
    The cards now ship via USPS express mail. DirecTV will send only to service address or alternate address already on account (billing address if different from service address). The access card order computer is set up to send to service address. So, order must be manually overrided by CSR. They don't usually get it to work, unless you have experienced CSR who knows the process. I think it is also reviewed by supervisor. My personal experience in ordering took three attempts to get it right. Each card was sent via USPS from Canada. You can track after order is placed with USPS tracking.

    Hope that helps.
     
  10. ansky

    ansky Hall Of Fame

    1,167
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    Oct 11, 2005
    I have always wondered what the purpose is of the access card. Why can't they authorize a receiver strictly on the Receiver ID?
     
  11. xIsamuTM

    xIsamuTM Icon

    567
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    Jul 8, 2008
    too easy to defraud a sat signal without the card. kinda like how GSM phones have a SIM and a serial (MEID/ESN) number
     
  12. curt8403

    curt8403 Hall Of Fame

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    Dec 27, 2007
    access cards can be shipped to PO Boxes. you just have to ask the agent to ship it by USPS
     
  13. techrep

    techrep Hall Of Fame

    1,056
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    Sep 15, 2007
    DirecTV will ship cards to the account address or to a preregistered secondary address assuming, the address isn't "to far" north.
     
  14. mammut

    mammut AllStar

    57
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    Dec 17, 2006
    Thanks for the help.

    Had it shipped to my billing address with no issue.
     
  15. naijai

    naijai Hall Of Fame

    1,137
    1
    Aug 19, 2006
    trust me they do
     
  16. PeterB

    PeterB Legend

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    Jul 25, 2002
    All the decryption is in the card, so if it gets compromised, like it had been in the past, they can simply replace just the access card instead of 20 million receivers.

    Dish for a while, was building the access card right into the reciever, and we see how well that worked for them. :lol: Aat least the had the foresight to include an access card slot that can turn on later.
     

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