HI everybody! Just happened to talk to a guy here, houston michael(at least his e-mail says so) about my VIP722 HDD problems... was extremely kind offering help... after gave him(!) my account # it was supended and cancelled.!!!!!!!! Just because I am in Canada????? I asked for help and received slap in the face... firstname.lastname@example.org How many Dish viewers are here in Canada? 1-2???????