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Discussion in 'Miscellaneous Equipment' started by Stuart Sweet, Aug 27, 2009.
It's nice having someone back me up on the multi-device aspect of this.
Yes it did.
I'm willing to bet that some suit came along well after the firmware was done and said "The Harmony has a HELP button, and we don't -- put one in and make it BIG."
I would be comfortable in calling this remote "very European". I will stop short of calling it Euro trash.
You have to admit the power users here on dbstalk do push the envelope with any remote. I imagine your average Joe with one receiver and one favorite channels list would like having a decent RF universal for much less money than a similar harmony. If/when the prices come down a little, I'd still like to try one. Coming from a JP1/UEI background like KC, and with a one-receiver setup, I think I could be happy with it, warts and all.
I appreciate all the reports and detailed info from Runner, KC and Drew. From Runner's reports and my understanding of the RF setup, multi-receiver control over RF does appear to be impossible at this time.
I'm not excusing UEI's poor software design, but remember too that harmony has had years to work the kinks out of their line. This is essentially rev 1.0 for UEI. Although it has many problems, the screenshots of the xsight software certainly LOOK better and a little easier to use than harmony. I hope the competition makes both lines stronger. Harmony has started taking its customers for granted, crippling it's latest models to save a few bucks (fewer devices, no sequences, etc.).
I still haven't even gotten into trying to add the other HR2x yet... so far just dealing with a few macros and favorites pointed out the inherent flaws if additional devices were to be added. Maybe a firmware upgrade in the future will make the remote more robust, as there's so much promise, but such poor execution ...
I would have thought that someone in charge of the software or during beta testing would have realized that it's a bad idea when pressing the master OFF button not to return to the Home screen on the remote. That to me is just a no-brainer. Beyond that, not having an option to hide the assist button, or to only show it as a question after starting the activity (Did everything start as expected? Yes/No) so that it can be hidden is also fairly obvious to me. Why would a user need to see ASSIST if everything started up correctly? It takes up two precious button presses.
And why can't macros be given a custom label that is different from the macro name? I just really think that all of this should have been identified during preliminary testing. Like I said above, I'd love if a future firmware fixes these shortcomings, but I don't have high hopes...
I'd like to see one of three things happen:
Xsight updates their software to allow multiple RF codes to be used, and fix some of the other issues listed above.
Harmony comes out with an adapter that allows the HR to be used in RF mode via the USB port, like they did with the PS3.
D* fixes the HR so that it can operate in both IR and RF modes at the same time.
I'll just settle for a price war and then buy the new Harmony...thankyouverymuch!
Well, looks like I'm taking it back. I would concider it again if they ever updated it so that I can setup multiple DirecTv RF receivers, which is the primary reason I purchased this remote. The setup was so much easier than Harmony.
On the down side, I can't even get a hold of their customer service, no phone numbers and even though I'm logged in, I can't get to the "Ask a question" page.
I did finally find a phone number for their customer service the the CSR confirmed that only one DirecTv receiver using RF.
A lot of issues with this remote have been well documented, so I'll just throw this one thing out there.
Remote so far set up for one HR20-700 (RF), A/V Receiver, and TV.
There is nasty keybounce and also missed key presses.
Simply trying to rummage through the Guide was a chore.
You either get double keypresses or none more than half the time.
Now that's a reason to return it.
Did they say if they're working on an update to fix that?
My guess is that the hardware isn't capable. If it was capable I would think they'd have the ability when they were released.
I could have said the same thing about my HR20-700 2 years ago:lol:
I have learned patience, and can still reserve hope. But they had better have proof next time.
Anyone know why the HR can't do IR and RF at the same time?
I'm not really sure that's a fair comparison. They knew when they built it that it was capable of DirecTV RF, if it was capable of multiple DirecTV RF why not enable that? With the HR20 I think a lot of what has been added were new ideas that came up after the HR20 was thought of and they figured out a way to make it work, like MRV and we know DLB was an afterthought.
I'm sure the hardware IS capable. UEI makes D* which can do it, and xsight which can't. I think it's just a user interface oversight, since they only give you one spot to associate a receiver ID. Mulit-RF was likely not a requirement when the software was designed. If you want it, you should let AR know and remind them that other remotes with the same processor can do it today.
How do you know for sure the processor is the same?
I don't know for sure. But if someone would volunteer to open one up and see, I would