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Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by B5519, Aug 7, 2008.
Will Dish activate a never used 811 for SD? Get different answers from csr's.
Brand new, I don't think so. I heard that were not allow to deploy anymore, but I guess that's open to interpretation.
Play roulette and see what happens.
Can a used 381 (reissued 811) be reactivated?
Well there's always strange circumstances, but yes, it should be able to be activated
Dish activated the 811, new in the box never used.
They will be calling soon trying to upgrade that 811 for a ViP211...
that 811 will become a brick some time in november, so do the upgrade
What makes you say that?
all, 811's, 942's, 921's, 721's, 7100's, 7200's, and 5000's will be completely disabled in november (I think that's the full list. I'll double-check later)
Are you sure that's right? As satellite HD receivers, that's probably true, but they would still be useful as OTA HD receivers and as SD receivers, wouldn't they?
I'll double-check to be sure, but I am fairly certain they will be shut off completely.
ok, i can't find the date anymore, but the reason is that those receivers will not be compatible with the G3 Smartcards. Will update the date when/if i can find it again.
Being that the 381 is pretty much a rebadged 811, will they have the same problems with the G3 cards?
not that i'm aware of.
Isn't the 381 a 811 just w/ different firmware?
Nothing physically different?
Please get back with us on this, thanks.
I thought they had the same firmware too
The issue is that Dish is choosing not to upgrade the software on a number of older receivers to work with the new purple access cards and Nagra3 encryption. Since they have decided the 811 is obsolete, they presumably aren't doing any work to the software to make it compatible. But... the 811 *could* be the exception BECAUSE of the 381. It's hard to say. The hardware between the two boxes is the same, but Dish knows which ones are 811s and which are 381s, so they could conceivably update just the 381s. It's hard to say, and Dish isn't talking.
I wouldn't bet on the 811s working once the encryption is switched, though.
I'm tempted to try and activate my 811 just to see
My 721 quit working in early November so I called Dish to try for an upgrade to a VIP722. The rep I talked to said that I had to upgrade both my 721 and 811. No amount of arguing on my part changed her mind. I eventually got bumped up to another rep who said it could be done but he gave up eventually and bumped me up to a rep who knew(!) what to do and said I could do it. She verified my name, address, etc. and by the end of the conversation I was convinced that all was well and I would be getting an upgrade to the 722.
Shucks, was I wrong. I got an email a few days later saying my upgrade receivers were shipped. Oh Oh. Receivers?
Double shucks. The receivers arrived. A VIP 211 and a 522. I had specifically said I didn't want those, I wanted a VIP722. On top of that my bill came in the mail and it shows an extra charge of $249 for a HD receiver. Now I am really PO'ed.
Called Dish again and rep I talked to said that the 249 charge was in error and it would be removed. She also could upgrade me to a VIP722 for a $75 upgrade charge and extend my commitment to two years again. OK. All done, I hope, I hope. New box is coming via UPS to arrive tomorrow. Wonder what will be in the box?
Will it be a 722?
Will the $249 charge on my bill go away?
What receiver do I send back? 721, 522, 211?
This would be funny if not for that darn $249 on my bill. I could buy a 211 outright for $169.
I'm trying to stay calm..............help...................