How should I escalate this? I'm tired tired tired of this! I changed emails about 4 months ago, I've changed it via the website, still send the billing notification to the wrong email, I called them, still going to the wrong email, who or what can I do next? I've had it!!!!!!!!!! Yes their site shows my new email address. My login is my new email addy I have the confirmation email in my new addy that I changed my email addy back in sept I've had it!