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Again with the word "PAUSE"

Discussion in 'DIRECTV Connected Home' started by gilviv, Nov 30, 2011.

  1. gilviv

    gilviv Godfather

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    Miami, FL. USA
    :confused: The new D* ad for MRV (the one with the wolves and the guy with the torch in all the snow) says "Pause in one room...Start watching in another"...Really? Again with this!:nono:
    It's STOP, not PAUSE. Now I know this because y'all explained this here in this very informative forum, which I happen to subscribe too, but a bunch of people don't have all this great forum info, and are simply stumped by this GREAT feature that does not exist in the manner in which it is advertised.

    My sister just got D* w/MRV and all the bells & whistles(Comcast convert) guess what her first call to D* for tech assist was about........"Ya know that ad that says you can watch in one room and........?" Maybe if the ad simply stated that you STOP watching in one room, go to the other and find the Playlist, find the Recorded show, press Play......... ah hell, the wolves ate the guy, I missed it!:rolleyes: Advertising at its finest, explain the process as simply as you can, with as few words and details as possible, as to interest/bait the potential customer.

    PS: The CSR told my sister that it sounded like there might be a problem with her install..... she was ready to roll a truck out to her.:nono2: Luckily, she called me 1st and I said STOP, no really it is STOP, not PAUSE!!!!!:lol:
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    If this is so bad, contact the federal trade commission.
    [I too watched this ad and wonder if they've gone too far]
     
  3. gilviv

    gilviv Godfather

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    Miami, FL. USA
    What, the wolves in the ad have gone to.....?:lol: :lol: Oooo, you mean D*.

    As always, great material for a healthy debate: Clever advertising? or ________(fill in the blank) :D
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    While it is only an ad, what appears [to me] to go too far is how it "resumes" in the other room(s?).
    Even if one starts watching on the DVR and then changes to a remote and watches there and comes back to the DVR, overlooking the whole pause/stop issue, when you return to the DVR, you'll need to FF to get to where you left it from the remote location.
     
  5. TDK1044

    TDK1044 Godfather

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    But what if you start watching in the Living Room, but the DVR you are actually driving is the one in the kitchen? When you get to the kitchen, you are now at the 'source' DVR. Can't you just resume playing on the source DVR?
     
  6. gilviv

    gilviv Godfather

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    Miami, FL. USA
    +1 on all this.
     
  7. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    It's my hope that this is being addressed concurrently in marketing and engineering.
     
  8. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Seattle, WA
    No. Playing locally, and playing remotely, are two different streams.
     
  9. Richierich

    Richierich Hall Of Fame

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    When I want to quit watching something downstairs in my Home Entertainment Room I simply "Pause" the Recording, exit out of it, turn off my TV, and then go upstairs and turn on my TV, pick up the Directv Remote, find the Recording in my Playlist and then Hit "Resume" and I am now at the point in the Recording where I was downstairs when I "Paused" the Recording.

    How hard is that to understand?

    Yes, the Commercial was telling the exact Truth of the matter but in Essence they were right but as the Hertz Commercial states "Not Exactly"!!! :lol:
     
  10. TDK1044

    TDK1044 Godfather

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    Fair enough. :) I have 3 HD DVRs and Whole Home DVR, and this gimmick of room to room pause and unpause would be of no value to me at all.

    The value of WHD for me, is the ability play back recordings that were made on a different DVR and in a different room in the house.

    The Ad would appear to be misleading though. :)
     
  11. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The whole MRV ad campaign has been "somewhat" misleading from the beginning, "but" [IMO] this ad has pushed it a bit too far. The ad suggests "seamless" viewing as you wander through your home, which isn't the way it currently works.
     
  12. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Pretty soon we'll need step-by-step commercials explaining everything because some people get so nitpicky over ads. However, I wish they'd word these commercials better in order to stop (or pause) the confusion.

    I never got the robots fighting in my house, the firemen making rescues...and now I guess I won't be getting any wolves with snow. I'm mad! :lol:
     
  13. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "While Your Mileage May Vary", if the mileage quoted was from a car, in neutral, rolling down the continental divide, it might help to disclose this in the fine print. ;) :lol:
     
  14. gilviv

    gilviv Godfather

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    Miami, FL. USA
    Sure some are "nitpicky" we are the DBStalk educated,:lol: we know how thing are or not supposed to work, so a generalized comercial is torn apart by THOSE WHO KNOW:D. But my point is that although it is just a commercial(not a manual), JOE DirecTV subscriber out there(who will not read a manual) is still looking for the PAUSE as he/she leaves the room. :grin: IMHO, I don't think it is being done to mislead, but more to simplify the concept and generate a call to a CSR whom will explain everything in great detail. :rolleyes: !rolling
     
  15. WestDC

    WestDC Well-Known Member

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    maybe they just jumped the shark would the HR34 work the way the ad is pictured?

    Sometimes Ad's get ahead of development department.:D
     
  16. gilviv

    gilviv Godfather

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    Sep 18, 2007
    Miami, FL. USA
    Good point! Maybe there is micro print in the ad that reads....... HR34 required :lol::lol:
     
  17. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    The HR34 doesn't work any differently for MRV.
     
  18. Drew2k

    Drew2k New Member

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    The few times I've tried MRV room-swapping, I recall doing it as RIch above described:

    Start in Room 1, hit PAUSE then EXIT
    Go to Room 2, find program in Playlist, hit INFO, select Resume

    and it picks up where I left off.

    I haven't tried in a long time, though, so something may have changed so that Pause/Resume no longer works. Either way, it's not exactly the way the commercial makes it out...
     
  19. inkahauts

    inkahauts Well-Known Member

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    I haven't had too. And I just checked. I can start watching something local or remote, hit pause, and then hit exit, go to another machine, and hit resume and it will be right where I left off. Same if I hit pause again, and go back to the other machine, and hit resume again.

    From a technical standpoint, you can pause it one place and pick it up in another, but after you hit pause, you must exit out. Doesn't necessarily have to be the stop button, but yeah, that's splitting hairs really. But i never have a problem with hitting resume to pick up wherever I left off from any machine.

    Now if I hit play the play button instead of selecting resume, it will resume from the last place as long as I never watched it from the originating dvr and another dvr, and have come back to the originating dvr. Play always resumes from the last place it was left on on that dvr if that dvr is where the recording resides, regardless of where else that recording has been viewed. The only way to get it to resume from the last watched place in that case if by using the resume feature.
     
  20. Herdfan

    Herdfan Well-Known Member

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    Teays...
    It does in that you would not have to exit from the remote viewing in room A before you resume in room B. With 3 remote streams vs. 1 from an HR2x box, you could leave one room paused and pick up in another.
     

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