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AM21 won't turn off, HR23-700 won't turn on.

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by brett1198, Dec 24, 2012.

  1. brett1198

    brett1198 Cool Member

    17
    0
    Jun 16, 2007
    Fell asleep watching ota on am21, dvr shut off from power saving function, now I can't get the hr23 to power back on. Tried to do reset, disconnected am21 from dvr, switched boxes from different location, still can't get hr23 to power on. Running out of ideas. Help!
     
  2. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,437
    929
    Nov 15, 2005
    Seattle, WA
    Is the hr23 power cord connected directly to a good power outlet and not through the am21?
     
  3. brett1198

    brett1198 Cool Member

    17
    0
    Jun 16, 2007
    the hr23 power cord plugs into the am21 which powers the hr23, no separate plugs for each. plugged into good power source.
     
  4. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,325
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    May 17, 2010
    USA
    Try leaving HR23 unplugged for thirty minutes. Then try again to power up.
     
  5. brett1198

    brett1198 Cool Member

    17
    0
    Jun 16, 2007
    I left both unplugged overnight, but that didn't seem to help. Noticed today the fan on left side of hr23 clicks, but doesn't spin. I've tried just about everything. I am beginning to think I'm just out of luck, I think it's just fried.
     
  6. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,325
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    May 17, 2010
    USA
    I agree. Time to call DirecTV for a replacement receiver.
     

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