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Android App not allowing ondemand

Discussion in 'General DISH™ Discussion' started by drjfjr, Mar 16, 2014.

  1. drjfjr

    drjfjr New Member

    8
    0
    Jan 31, 2009
    tried using dishanywhere android app. everything was working great till i tried an on demand item. an error showed up saying could not authorize. too many devices. I checked and only one device was shown. The one i was on. i un authorized it and then tried re authorizing and it gave me the same message. I called dish support and they could not help. Anyone else have this issue and solved it?
     
  2. Mike.H_DISHNetwork

    Mike.H_DISHNetwork DISH Representative DISH Representative

    310
    15
    Feb 1, 2011
    [SIZE=medium]drjfjr,[/SIZE]
    [SIZE=medium]This is an issue we are aware of and we are gathering more information to get this resolved. Would you please provide me the following information in a PM?[/SIZE]
    [SIZE=medium]User name and password – [/SIZE]
    [SIZE=medium]Receiver # - [/SIZE]
    [SIZE=medium]Smart Card # - [/SIZE]
    [SIZE=medium]Hardware ID – [/SIZE]
    [SIZE=medium]Software Version –[/SIZE]
    [SIZE=medium]Thanks[/SIZE]
     
    1 person likes this.
  3. dish556

    dish556 New Member

    59
    3
    Feb 18, 2014
    I don't know why you made a Kindle HDX app and not a kindle hd app why even make one it unfair to the people with a Kindle fire HD!
     

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