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Another Dish Anywhere iPad Problem

Discussion in 'Hopper System Support Forum' started by tommiet, Jan 22, 2013.

  1. tommiet

    tommiet Godfather

    356
    7
    Dec 28, 2005
    After last weeks update, when I get to the log on screen, it just goes away for a few seconds and the log on screen pops back up. The ID/PW have not changed and they work fine on my computer.

    Action Taken
    1) Remove app and re-installed
    2) Rebooted iPad
    3) Reset iPad network settings

    All fail with the looping issue. Dish chat did not help and was told I would have to wait for an app update. Lame excuse.
     
  2. some guy

    some guy Godfather

    413
    9
    Oct 26, 2012
    Does this occur on any other devices or at www.dishanywhere.com?
     
  3. tommiet

    tommiet Godfather

    356
    7
    Dec 28, 2005
    Works fine on my computer on the same network.
     
  4. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    I was able to use my iPad with the new application after the new update. I haven't used it this week.

    Please PM me your receiver number and your software versions so I can submit a trouble report to our engineers. Please let me know. Thanks.

     

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