On Monday a courteous young service tech arrived at 6:30 pm because I contacted the Dish tech people in an online chat - a very long, "let me switch you to a supervisor" chat. The problem is the original 1999 installation which wasn't changed in 2007 when I upgraded to HD. You can see my setup and grumbles about prior service calls here. But here's the primary picture from that site: I want to emphasize that I am not complaining about the service tech. He did the only thing he could do to address the problem. But here is what he told me: They don't have any round dishes any more - you know, like the Dish 500. They don't have any taller poles to mount dishes on any more. You can't use three dishes. If you look at my setup you'll see I have a tree problem, we live in the redwoods. The dish on the roof was placed where it is on 11/17/1999 to eliminate the chance of interference with 110° but when the wind blows there was always some problem with 119°. Back when that Dish was originally placed all signals were SD and even the hardest wind only caused some minor pixelation. By 2007 when I had the weirdest install experience described in the linked page it was getting somewhat worse. But I was lucky to get anything installed in that period as you can see from my description. Fast forward to 2013. I now was having regular partial signal losses on 119° with a light breeze and frequent complete signal losses with a heavy breeze. What I needed is a third Dish 500 placed a couple of feet to the left of the existing roof dish aiming at 119° and while leaving the existing dish in place as it was for 110°. But I was told the three things lilsted above. Instead the tech rotated the "bent" arm on the existing dish which moved the dish about 6" to the left. That will substantially reduce the frequency of signal losses on 119°. I'm not sure what in the long term it will do to 110° signals. I also have developed a problem with 129° which is minor in a stiff breeze but significant in a high wind. What I need for it is to raise the dish about two feet. That could also be part of a solution for the other dish or dishes. So to solve my signal loss problems the best solution would be three dishes, all about two feet higher than the current mounts allow. According to the tech, that can't be done. Of course, I know it can be done if you have the right parts and equipment. I'm just feeling a little too old to climb up there to do it myself and I am paying for that protection plan. Anyway, am I wrong that one can use three "round" dishes through a switch to get 110°, 119°, and 129° (Western Arc)? Has Dish really quit carrying "round" dishes and longer mounts to raise the dishes up a couple of feet? And no, I can't cut or trim the trees - we live where they are sacred.