I am at my wit's end with this box. I can not stand the delay's, waiting for the list to come up, the remote lag, and all the other idiosyncrasy's in this box when compared with my old Tivo box. I'm totally kicking myself for selling it on eBay to make a quick buck. I thought I read a posting that D* may have replaced an R15 with a Tivo (maybe R10?) box for someone. I've started a campaign of complaints, have a service guy coming out this week, etc. I'm hoping that D* will be willing to do anything to keep me from calling again after a couple of weeks. In the end I want a Tivo box.