1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Anybody program a APC UPS not to beep?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by oldbamaguy, Jun 28, 2010.

  1. oldbamaguy

    oldbamaguy Legend

    203
    0
    Jun 1, 2009
    I have three APC ES 550g's (about a year old), one on each of my DH-DVR/eSATA setups. I got them because "you guys" strongly suggested them.
    Yes I know they keep the HD-DVR from rebooting when the power fails or "flickers".
    On last Friday the power failed and did not return for almost two and a half hours. The UPSes lasted for about two hours, then failed. What a racket with all those beeps from three UPSes (not in sync). When power was restored, everything went along fine and after HD-DVR bootups I was "back to normal". This was my first UPS use until failure incident.
    Anyhow 27 hours after power was restored and everything was fine as far a I knew, one of the units started beeping. The other units were quiet. Another 30 hours and another one of the unit started beeping.

    Finally my question - has anyone disabled UPS's audible alarm tones using PowerChute Personal Edition Software??
    Does the APC ES 550g come with a cable with a USB on one end and a RJ45 on the other? (Is RJ45 a telephone cord jack?). And where do you plug the UPS end into, "Modem/Phone/Fax", "Wall Outlet" "Data Port" (wider than a RJ45) or "somewhere else?

    My plan here is two kill two birds with one stone since I have been trying for about a week to see the directory on a eSATA drive. Since I have to unplug the UPS to turn off the beeps, I can at the same time do a "graceful power down" of the eSATA which should make it mountable in Linux.
    Any suggestions??
    TYVM!!


    problem solved
    **********************************************************
    After quite a chat at APC Chat and finding the USB to RJ45 cable and the CD,
    that came with the unit, I finally got it to work okay. Apparently you can download the software at www.apc.com. It is a bit quirky, in that you have to have the device connected BEFORE you can get the software to run. I couldn't even download the software until I found the USB to RJ45 cable and connected a unit. APC Chat gave me a link to PowerChute Personal Edition Software. They gave me version V 2.2 which WOULD NOT WORK. The CD had V 2.1 which WORKED!!
    Run the software, click "notification" on the left side, then on the right side you will see the options to enable, disable etc, make your selection, hit "Apply". I tested several units by turning on the alarm and unplugging and getting beeps, then turning off the alarms and unplugging and NOT getting beeps. Everything seemed to work fine. :) :) :)
    **********************************************************
     
  2. Earl Bonovich

    Earl Bonovich Lifetime Achiever

    30,092
    3
    Nov 15, 2005
    First:

    If the UPS systems are not reporting an issue, they shouldn't be beeping.
    It is possible, that full power drain identified that the batteries are dying in them.

    Depending on how often they have been tapped, they may need to be change or reconditioned.

    Instead of finding out how to turn off the beep... identify why it is beeping in the first place.
     
  3. oldbamaguy

    oldbamaguy Legend

    203
    0
    Jun 1, 2009
    I kinda had that part figured out.
    I get the "You are on UPS" beeps, but I know the ac is off.
    I get the "UPS is running out of battery power" beeps, but I know that after two hours.
    And the last beeps 30 and 60 hours after failure are the "everything is okay" beeps, I strongly suspect.
    None of those various beep patterns told me anything I didn't already know.
    When you have three of them beeping at you, not in sync, telling you something you already know, I think it is time to think about turning off the beeps.
    If the beeps are so important, why does the company provide you a way to turn them off??
     
  4. mobandit

    mobandit Hall Of Fame

    1,142
    0
    Sep 4, 2007
    RJ45 is not a standard telephone jack, that's an RJ11. RJ45 is your standard ethernet style jack. Plug the USB end of the cable into a computer with PowerChute loaded into it. Plug the RJ45 jack into the Data Port. Setup your UPS any way you desire, including turning off the warning sounds.
     
  5. oldbamaguy

    oldbamaguy Legend

    203
    0
    Jun 1, 2009
    Many Thanks Mobandit. Seeing the picture reminded me of a BigBadBen at Tek-Tips. He has been helping me with the mount eSATA problem.
    The boxes my UPSes came in are somewhere up in the attic and it is real hot up there. I am hoping that there is a cable for USB to RJ45 that comes with the UPS. The documentations says USB cable so I guess that is the one I need. That cable would only plug into one of the UPS connectors. The APC site has many options for downloading the "PowerChute Personal Edition Software" , one for MAC, XP, Vista etc. That kinda makes me think that I am not the only person who doesn't want to be woke up at 3 am by the beeping of a UPS telling him that "Everything is Okay". Quite frankly when the power fails and the light on my HD-DVR is still on, I don't really need the UPS to beep to tell me that the power is off and you are on UPS. Or after a couple of hours to beep to tell me "I'm dieing here".

    Again many thanks!!
    ed
     
  6. wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    the software is there becasue it is used to auto shutdown a pc or a mac incase of power loss and the battery is reaching it's limit. In some configurations a 900 will only have 15-20 minutes of runtime when it goes to battery, using the software you can set a predetermined time for the machine to be on battery that the UPS will initiate a automatic shutdown of the computer. The removal of the beep is just a minor feature in the software

    Believe if you get the units that are designed for a home tv hookup instead of one that is designed for a PC/MAC environment the beep is not present or it is configurable via the frontpanel
     
  7. smassey22180

    smassey22180 Mentor

    41
    0
    Mar 31, 2007
    I think I have that same model UPS. The software would not disable the beeping for me. I took the UPS apart and pried the little speaker off the printed circuit board. It is a small round black cylinder about 10 mm across. It will pop right off the printed circuit board with a little pressure. An alternative method is to put a piece of tape over the little hole in the speaker. That will cut 80% of the noise.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

    26,069
    460
    Feb 22, 2007
    Piscataway, NJ
    All my APCs beep as soon as the power goes out, and they keep on beeping. My Tripplite does the same thing. And as soon as they start beeping, I shut them off. I already know the power is off, unless you have a program recording that you absolutely have to have (such as a Yankees game) I see no reason to put the UPS devices under any strain. They've already done what you need, they've given you time to shut down your valuable electronics properly. Unless it's absolutely necessary, I think UPS devices should be shut down as soon as possible. Those batteries are not gonna last if you keep draining them.

    Rich
     
  9. armophob

    armophob Difficulty Concen........

    7,393
    65
    Nov 13, 2006
    Fort Pierce, FL
    All of mine came with the software and cable. Before usb cables they gave 9pin serial cables.
    I have not used the Powerchute software on all of them, but I think it is not always possible to set the beeps.
    I do know where you coming from. It can be quite maddening in here with 12+ backups beeping at there own pace when the power goes out.
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

    26,069
    460
    Feb 22, 2007
    Piscataway, NJ
    Add to that beeping two terriers barking at the beeping. I can't get them shut off fast enough.

    Rich
     
  11. oldbamaguy

    oldbamaguy Legend

    203
    0
    Jun 1, 2009
    Thanks guys for the various "flavors" of input. I do like the tape over the speaker idea. I had never considered turning off the UPS with the power off.
    I am now somewhat undecided if I should turn off or not. I'm thinking that the REAL idea of having a small UPS is to avoid the HD-DVR reboot on a power "flicker". I'll have to make them more accessable if I wanted to turn them off. It is interesting at this point that no one has successfully used the "PowerChute Personal Edition software" to turn off the audible alarm though several here have wanted to do away with the audible alarm.
    I have really only had one extended power outage (to UPS failure) in a year so I only have a limited sample of cases to evaluate. Everything has worked "as advertised" on shorter power failures. I'd say that on a power failure less than two hours, I am "covered".
    My present thought is to try turning off the audible alarm with the "PowerChute Personal Edition software" just so I can say that I have. I can get a "graceful power down" for a eSATA in the process for the mount in Linux. Another of my "off-the-wall" projects.
    Again Many Thanks for the inputs!!
    ed
     
  12. armophob

    armophob Difficulty Concen........

    7,393
    65
    Nov 13, 2006
    Fort Pierce, FL
    During an extended outage I leave the ones running my dvrs and telephone on because they do not draw enough to kill them. The ones running my audio/video/computer equipment I turn off as to not run the batteries down to nothing and to eliminate some of the beeping.
    If you set the audible to off and then turn the ups off. It will reset the defaults.
     
  13. oldbamaguy

    oldbamaguy Legend

    203
    0
    Jun 1, 2009
    I sure hope you don't mean turn the audible alarms back on as a part of reset the defaults! I like your selective turn offs! Until today, I would have never considered turning off the UPSes. All I have on each is the one HD-DVR and one eSATA. The APC ES 550g's batteries last about two hours. If I need to replace the battery, okay, I figure that is a cost of doing business.
    I have lots of "new stuff" to consider now.
    Many Many Thanks!!
    ed
     
  14. tgater

    tgater Godfather

    266
    1
    Jul 24, 2007
    APC does make a more exspensive model that will allow you to silence the beeps, I don't remember which one they are.
    You can go the route I'm taking now. We're having a 17 KW generator installed this week. They just dropped a 500 gal propane tank in today. If all goes well by this time next week the most I should hear the beeping for is 30 seconds.
     
  15. PlanetBill

    PlanetBill Icon

    582
    0
    May 8, 2006
    ditto above, (except for yankees) if power out for more than a few minutes and not recording, shut it down.
     
  16. Nick

    Nick Retired, part-time PITA DBSTalk Club

    21,838
    186
    Apr 23, 2002
    The...
    I can see where a whole-house gen would be particularly beneficial on Mars. Good luck on your install. If I may ask, approximately where on Mars are you, and what are the propane tank 'setback' requirements in your jurisdiction?
     
  17. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    Mine was "Beeping" and I finally called APC and they said to Hit the Reset Button and I didn't think it would work but it did and now mine is not Beeping any more.

    I thought I had a Low Battery Condition but it just needed a Reset!!!
     
  18. oldbamaguy

    oldbamaguy Legend

    203
    0
    Jun 1, 2009
    Many thanks RitchieRich!! That was indeed good information.
    Unfortunately I didn't know that I was going to have to access the UPS from time to time. As far as I was concerned, it should work until there is a malfunction or the battery needs replacement, neither of which should occur frequently (maybe not once a year). And I can sure do without any beeps!!
    Well after chatting with APC (they were very helpful, the guy had the user name guru) I got the idea that you can not turnoff the beeps unless it is a battery backup. Gee what is that? I thought a UPS WAS a battery backup.
    Shows what I know I guess.
    I finally got the correct cable and I finally downloaded the software, I had downloaded earlier before I got the cable and apparently that attempt to download the software was unsuccessful since no device was attached.
    Anyhow, I finally got the software to work, you have to register an item before you can execute the software it seems and it has to be connected prior to the download. Then after you register the item you are "trapped" in the registration process. It was a snap to turn off the alarms or so it seemed once I got to the program. I had an electric fan plugged into the UPS and unplugged the UPS. The fan kept running and no beeps!!!! I did get messages on my computer that the USP was running on batteries since the UPS was still connect to the PC. That was just a short one time test.
    Many Many more tests to follow.
    I will advise you of the results.
    TYVM!!
    ed
     
  19. SFNSXguy

    SFNSXguy EOE DBSTalk Club

    537
    2
    Apr 17, 2006
    Near San...
    It never occurred to me that you could turn off those damn beeps!

    Thank you all!
     
  20. wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    Installed one right after a extended power loss that caused us to lose 3 chest freezers of beef and pork just after we paid for it and it was delievered.

    whole house powered by natural gas was a wise investment 10 years ago, it has paid for itself many times over
     

Share This Page