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Anyone call DirecTV and reduce their bill? Share stats here!

Discussion in 'DIRECTV General Discussion' started by oliversmall, Jul 13, 2013.

  1. Jul 19, 2013 #81 of 1086
    joshjr

    joshjr Hall Of Fame

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    For once I agree with you. While I do attempt to get good deals out of DirecTV, they make a lot of money off of me. My bill is roughly $158 a month. That is a pretty fair sized bill. One top of that I sub to Sunday Ticket, MLB Extra Innings, Sports Pack during the baseball season, occasional UFC PPV, almost always have 1-2 premiums, Protection Plan, lots of receivers, Genie, GenieGo, etc.
     
  2. Jul 19, 2013 #82 of 1086
    CCarncross

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    What you may consider reasonable will not be the same as what others consider reasonable, so that system will never work. I spend $150/month for my programming package and 3 HD DVR setup. Thats what my setup costs...if I wanted or needed it be cheaper, I'd drop down to a lower package or get rid of 1 or 2 DVRs.....Truthfully, what DIrect, DIsh, and the cableco's charge is very comparable if you arent on an introductory offer price that was the incentive to get you to leave one provider over the other. If you think that should be the price all the time, thats probably a little delusional.
     
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  3. Jul 19, 2013 #83 of 1086
    CCarncross

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    Joshjr has 5 HDDVRs and a Genie, and is only paying $150ish a month, thats pretty darn good especially with all the other programming he's getting as well.
     
  4. Jul 19, 2013 #84 of 1086
    billsharpe

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    It doesn't hurt to ask for discounts or accept them, if offered.

    I called my home security alarm company to complain about the high monthly cost. Next sentence from the CSR was an offer to knock $10 off the monthly price. I'm sure the company was still making money on that, just not quite as much.

    I also take advantage of all the senior discounts I can, although often the senior discount is the same as the Auto Club's. The best senior discount I ever got was lower admission to the Shanghai Expo a couple years ago that applied to those 70 years or over. It wasn't just a monetary saving; seniors were able to go to the head of the line at all pavilions.
     
  5. Jul 19, 2013 #85 of 1086
    omartinjordan

    omartinjordan AllStar

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    I thought your point was people getting discounts caused you to have to pay more since you refuse to take any discounts. I am just stating that why don't they just lower the price some and stop giving discounts. It doesn't have to be the cheapest but maybe they could make to where switching isn't really that big of savings. People on here seem to get really defensive!!
     
  6. Jul 19, 2013 #86 of 1086
    242424

    242424 AllStar

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    Some people have no other realistic option. No cable and 1 OTA local for me.
     
  7. Jul 19, 2013 #87 of 1086
    Rich

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    Last time I looked my bill was ~ $215 a month. That's with 12 HRs and the Premium package for movies. I consider my D* bill a luxury. I also subscribe to NF and Hulu +. I can tell you this: If I was making a pittance or barely making ends meet, I sure wouldn't have all this stuff. That said, I usually am offered something whenever I call D* and I never turn down a credit.

    If I worked for D*, I'd consider the reduced rates part of my pay, which isn't nearly enough to live on where I live. I know several installers and a couple Techs and they are just barely scraping by.

    Rich
     
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  8. Jul 19, 2013 #88 of 1086
    peds48

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    Of course they make "good" money of you. you are the one subscribing to almost all packages. but you are expecting a lower bill?
     
  9. Jul 19, 2013 #89 of 1086
    peds48

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    I dont mean "me" literately but all customers as a whole in the long run will pay more.
     
  10. Jul 19, 2013 #90 of 1086
    peds48

    peds48 Genius. DBSTalk Club

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    So, if DirecTV knew, they should charge twice!!!!!
     
  11. Jul 19, 2013 #91 of 1086
    242424

    242424 AllStar

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    Probably! lol
     
  12. Jul 19, 2013 #92 of 1086
    peds48

    peds48 Genius. DBSTalk Club

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    Finally we agree on something! :righton:
     
  13. Jul 19, 2013 #93 of 1086
    joshjr

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    See I think expecting is the wrong word here. I am not leaving if they do not provide discounts. I will not cancel Sunday Ticket if I am unable to get it for free. I don't expect anything but am happy to get what ever is offered by DirecTV. I am not looking to change providers. The only package I guess I would say I wont pay for is the HD Extra pack. I just don't think its worth the money. If I had to pay for it, it would be gone from my lineup. Other than that, I am willing to pay for everything I am getting. I'm not like some of the other bargain hunters that will change providers every 2 years. Unless Sunday ticket moves to a different provider, I will be a DirecTV customer for the foreseeable future.
     
  14. Jul 19, 2013 #94 of 1086
    inkahauts

    inkahauts Well-Known Member

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    If only that was actually true. Trust me its not!!!! :)
     
  15. Jul 19, 2013 #95 of 1086
    peds48

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    Then I misunderstood you. There is nothing with receiving when offered. the issue is with the ones that feel "entitled" and if not given threat to leave....
     
  16. Jul 20, 2013 #96 of 1086
    raott

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    Because you heard what you wanted to hear. Again, no one, has said they feel "entitled".

    If you walk out of a car dealership because you they don't offer a deal as low as you are willing to pay, are you being entitled? There is no difference so don't even bother trying to spin it like there is. This is an arms length business deal that customers have with Directv. Both sides are free to threaten to leave or walk if the price isn't right.
     
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  17. Jul 20, 2013 #97 of 1086
    jimmie57

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    Negotiating is a game that DirecTV has elected to play.
    One, the customer feels like they accomplished something when they get a better deal.
    Two, the customer feels that the company cares about their business by offering a price reduction of some sort to make them happy.

    Most people do not like it when a company fixes a price and just says "Sorry, that is the price, take it or leave it".

    I call about every 6 months and ask "What can you do to help lower my bill?". Sometimes I get nothing. I call back and get a different CSR and usually get some reductions. I always tell them that I am not leaving, been a customer since 1996.
    Without these reductions I would have to drop some programming to keep my bill under the limit I have allowed for TV.

    I always negotiate for high priced items. My last car I bought is a KIA. Toyota and several others were offing nothing off the window sticker price. Kia had several discounts that I could qualify for if I bought from them. If I had bought the Corolla I would have paid sticker price, for the Kia I got $3,500 off the sticker price.
    As I stated already, a take it or leave it attitude is not acceptable to many and I think DirecTV knows this and just plays the game.
     
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  18. Jul 20, 2013 #98 of 1086
    Rich

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    Huh. I wonder if I'm paying for that. I'll have to look at my bill one of these days. I don't use it, I know that.

    About negotiating for deals: Hell, yes! I'm a frugal person and I'll negotiate any purchase that I can. Anybody that doesn't is being foolish or isn't well informed. I think.

    Rich
     
  19. Jul 20, 2013 #99 of 1086
    peds48

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    No one needs to say the words to convey the message. But they are many that feel they have a "right" (see what I did there!!!) to a lower price because they have been with or pay X amount of $ to DirecTV
     
  20. Jul 22, 2013 #100 of 1086
    scott2020

    scott2020 Cool Member

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    I have been a customer for going on 2 years. I called today to see what they could do for me, because I was on Ultimate and wanted to lower my expenses. I ended up with $15 credit for 12 months PLUS $15 credit for 15 months PLUS $10 credit for 6 months for the DVR fee PLUS $5 credit for 12 months for auto pay PLUS free upgrade to Genie +3 PLUS free NFL Ticket PLUS free installation. And I downgraded to the Choice package during all of this so I'll be saving big bucks year 1 and a decent amount year 2. This required an additional 2 year committment. I can't complain.
     

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