I have been a subscriber for 3 years now, which is small change compared to a lot of people on this board. In order to help with my budget, I have been pricing DTV against my local cable provider (BrightHouse in central florida). Even after the 1 year honeymoon period, if you add my TV + internet (currently through BrightHouse), I could save around $40/mo by switching. I'm willing to deal with the inferior cable service it is going to save me $500 a year, but want to stay with DTV if they can provide enough value, or reduction in my bill to reduce that gap. The plans I am comparing are comparable (as close as I can get them) in the channels offered, HD, DVR, etc... I called customer service to see if there was anything they could do to help reduce my monthly bill, mentioned the cost difference with my local cable provider and that I was considering switching, and was offered a $5 credit for 3 months. A friend of mine who has been a subscriber for much longer than I did the same thing (he gave me the idea) and he was offered much more, to the tune of around $30 a month off of his bill. I am going to call one last time, so I would appreciate any advice on how to approach this on the phone (apparently I did it wrong the first time). Is it a lost cause considering I have only been a subscriber for 3 years (even though my agreement is up)? Do I need to mention specific credits (he was offered free HD for a year since new customers are getting that deal)? Any other advice? Thanks.