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Are any receivers responsive?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by stroh, Nov 16, 2012.

  1. TMan

    TMan Legend

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    If they've set their bar so low as to simply be better than cable's boxes, then I think they've almost given up! It's like the old joke about two guys being chased by a bear: You don't have to outrun the bear (be the fastest), you just need to outrun the other guy (cable).:D
     
  2. TMan

    TMan Legend

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    Indeed. I still can't get my mother to run things very well for that same reason.

    But after nine years of painless operation of a TiVo remote, and a certain dose of geekiness factor in general, hopefully I'm not suddenly fumbling my D* remotes that badly.:)
     
  3. Mike Greer

    Mike Greer Hall Of Fame

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    Just to clarify... I'm down to 3 HR24-500s - I sent the rest back. The one I use the most is the one with the odd trouble of locking up for 4-5 minutes at time after 10 days or so. The one I use least also does this but not often and a reboot will make it work for weeks or even months. The middle one does not have that problem at all.

    The general over-all speed is pretty much the same and slower than it used to be (pre-HDGUI) but as I said earlier - probably acceptable to most... At least for people that have never used Dish Network DVRs. People that are used the Dish Network DVRs will notice from day 1 that things don't run as smoothly with DirecTV DVRs as they do with even the oldest Dish Network HD DVRs.

    I suspect that all the HR24s, with the exception of the occasional hardware problem, are running at the same speed and respond pretty much the same to the remotes. The difference is the expectations and past experiences of the person holding the remote.

    If you've never experienced a 'fast' DVR how would you know the slow - inconsistent response of even HR24s and HR34s are not what they could and should be?
     
  4. TMan

    TMan Legend

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    That's a good point. But, I would think that absent other DVR experience (such as me with standalone TiVos, others with assorted Dish Network boxes) one would fall back on their general experience with consumer electronics. DVD players, cell phones, tablets, and even computers (though there is far more variability with computers). A Windows computer is likely to get all gummed up at some point and fall behind on processing user input, being responsive, etc. When that changes, it's noticeable, even if it's subtle.

    Let's not also forget some of my (and others') complaints have nothing to do with the remote being responsive per se, but other egregious glitches like gray screens upon turning on the C31, or the need to reboot stuff because of lockups or freezes. That's just bad on an empirical level, no need for relative comparisons necessary.
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I haven't had dish since I moved to HD.
    I've also not seen your inconsistent response to any degree with the DVRs I've had over the past 6 years.
    When my TV takes close to 2 sec to change channels [through an antenna], the added sec from my DVR isn't that bad, "though" the 8 seconds it takes for changing HD resolution "sucks".
    Guide & other GUI menus don't show any slowness.
    Comparing my 34 to my 24, does show it's a bit slower with the GUI, but "a bit" is maybe less than a second.
     
  6. inkahauts

    inkahauts Well-Known Member

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    Actually, that's not my point. My point is the people they use in focus groups just don't know, and are probably so frustrated with their current GUIs that they think the simplest least amount of options and capabilities is all they want to work right. So that will make them say don't do this or that on the boxes, and DIRECTV might be listening to much to that kind of talk, IMHO. I could be wrong, but I see no other reason why we don't have more ways to sort out playlists by now.

    I generally have an issue with focus groups in the first place, as they often keep companies from being innovative. Heck, we wouldn't have iPads and other tablets like we do today if they listened to focus groups who said they wherent needed!
     
  7. billsharpe

    billsharpe Hall Of Fame

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    I keep following this board because it's entertaining. There's always the possibility of switching back to DirecTV after my 2-year FiOS commitment ends. So far, though, it doesn't look like I will.

    I was a very early subscriber to DirecTV as a Hughes Aircraft Company retiree. I got a $5 per month discount coupon then that I had to send in with my bill every month.
     
  8. Mike Greer

    Mike Greer Hall Of Fame

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    I agree - some of the things - like the current troubles with the HR34 and the C31 - should not be happening and everyone will notice those.

    I was referring to people that don't see the 'speed' troubles that I suspect all HR receivers have to some degree. At least every last one of them I have seen.
     
  9. Mike Greer

    Mike Greer Hall Of Fame

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    By inconsistent response I mean things like just scrolling down a list - either the guide or list of recordings. It isn't a smooth scroll - it pauses (briefly) here and there and sometimes makes you (ok me) overshoot the item you wanted because it paused just long enough.

    Also some days the scrolling itself is faster than others.

    I'm not all that concerned with channel changes myself - I watch practically no live TV and when I do it is sports and I just stay on the specific channel. I know the excruciating long channel changes drive channel surfers nuts - lucky for me I'm not one!

    I suspect that if you can see 'a bit slower GUI' comparing the 34 to the 24 I think you'd see a much bigger 'bit of slower GUI' if you sit a Dish Network receiver next to your 34 and 24.

    My old DirecTivo from way back was much easier to navigate around the GUI than my HR24s are and those things were pretty slow! They were however very consistent and never missed a push of remote button.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I guess we lack a standard for comparison.
    I page through my guide.
    My 34 takes just a moment [longer] to bring up the guide and have a program highlighted. Once this has happened, it moves freely/quickly through it.
    My 24 doesn't "take a moment" for the guide to be up and a program highlighted.

    Someone a few years ago posted a video of a Dish guide scrolling. I've never had my guide scroll that fast.
    I also don't want my guide to scroll that fast, as I want to see what's in the guide, which I couldn't see in the video as it scrolled.

    I don't find inconsistencies with my remote and any receiver's response. The only time I don't get a response is due to forgetting a remote/receiver is set to IR [most are RF but not all] and not pointing the remote correctly.
     
  11. JeffBowser

    JeffBowser blah blah blah

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    Of anyone up here, you probably have the most respect (from me, anyway :D ). I see your statements and have absolutely no reason to doubt them, or think that you have an agenda. So what does amaze me is that so many other people have a different experience on what is supposed to be equal equipment. Mine is such that I refuse to engage in any contract extensions or buy an HR24 because of my experiences and reading of others up here. It'd sure be nice to solve this mystery, and end my nightly surge of frustration that nearly ends in my TV screen having a large crack in it from a hurled remote.

     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Thanks Jeff for the kind words.
    If I do have an agenda here, it's to try to help others.
    I know the hardware functions fairly well, but for those with these slow responding receivers, I'm a bit at a loss, since I haven't seen it and really need to have a "hands on" to get a feel for what's going on.

    The Sony DirecTV HD receiver I bought to come to DirecTV was the biggest POS I've ever seen or had in my home, so I do understand someone's frustrations. It took Sony a good 18 months before they swapped it for a newer model.
     
  13. JeffBowser

    JeffBowser blah blah blah

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    I had one of those Sonys, too. In fact, I still have it, it's on a shelf above my kitchen cabinets, serving as a platform to raise up one of my wife's numerous decorations.
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    At least you found a use for it. :lol:
    Mine is just collecting dust.
     
  15. inkahauts

    inkahauts Well-Known Member

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    These differences in the same equipment (HR24 to HR24, not HR24 to HR21) is why I think more and more, often times the different experiences have nothing to do with the software on the receiver or the receiver itself, but all the other external things that interact with the receivers.
     
  16. JeffBowser

    JeffBowser blah blah blah

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    Like my fingers :lol:

    Interesting note, now almost a week into my HR23-700 replacement for my HR23-700 french fry: My current HR23-700 is a bit more responsive. The only difference, aside from the obvious, is we only have 4 series links in it as opposed to the 34 we had in the old one, and we only have 4 recordings, versus the several dozen we had before. Same remote, same cables, same location, same TV, same people flinging invectives.....

     
  17. jimmie57

    jimmie57 Hall Of Fame

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    +1

    Mine are hooked to the TV right above them. No Internet, No Whole Home DVR.
     
  18. Richierich

    Richierich Hall Of Fame

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    I think it also has to do with the way you Set it up such as how many channels are in your Customized Channels or do you even have a Customized Channels.

    The more work you give the CPU Processor the Slower it will become. Also having a longer list of Series Links can impede performance as well as other things that bog down the Processor.

    The reason I think that the HR24s perform better is because of the CPU Chipset which is Faster than the other HR2X DVRs and that is why I bought or acquired 4 HR24-500s that I have Zero Problems with and they are Fast but I do have Customized Channels.

    Alos, having a WD 2 TB Drive with 32 Mb Cache doesn't hurt either.
     
  19. harsh

    harsh Beware the Attack Basset

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    Guide scrolling speed is probably more of a performance benchmark than a useful tool for channel surfing.

    Using the page buttons may (or may not) make more sense than scrolling; especially if DIRECTV finds it a competitive necessity to offer, perhaps optionally, a more densely populated grid.
     
  20. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    OK, so I just went to my HMC and brought up the guide. I held down the channel down button. The guide flew so fast I could only focus on the channel numbers. After about two and a half cycles of the guide, it stopped. I can repeat this by pressing the channel down again and it stops at about 2.5 again.
    I changed the guide from custom to all channels and repeated it. 2.5 times again and it stops. Press again and 2.5 times through the guide again.

    I'd say this was completely pointless, as there isn't any use for this, but it would be hard to say it could go faster.
    If it didn't stop after 2.5 cycles, maybe that would means something but :shrug: I don't see that "faster" would be anything, since I couldn't keep track of anything but the channel numbers as they would flash by.
     

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