I've come to the conclusion that DISH doesn't test any of their software before releasing it. I've had the Hopper/Joey set up for a few weeks now and am fed up with the problems. I'm on software 2.09 and it's still glitchy. Some of the problems I've experienced and still experience: 1. If the Hopper is in standby and someone is watching a Joey, when the Hopper gets turned on it does the switch check which takes the Joeys down and dumps all buffers. Who came up with that design? 2. Hopper freezes/glitches which takes out the Joeys (and the buffers, natch). 3. Joey gets turned on, comes up in a frozen mode, can't do anything. Sometimes pressing the red button and selecting something that's on in another room wakes it up, sometimes not. 4. Hopper simply freezes up when you leave live TV paused for more than few minutes. I've found that sometimes I can go to a Joey and tell it to watch what's on the Hopper, which wakes the Hopper up. 5. Watching a recorded show tonight, at the end I selected DELETE and the Hopper responded by freezing, then rebooting itself. Naturally that takes out all the Joeys as well. It's not like I'm doing anything unusual, or even have to use the system for very long to hit these problems. I could go on but it's pretty clear that DISH believes that its paying customers are its test department. Serious qusetion: is DIRECT's gear as glitchy and buggy as DISH's?