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Discussion in 'ViP612/622/722/722K DVR Support Forum' started by rochrunner, Jul 10, 2012.
L724 on my 722.
Mine started do this just recently as well. Did they push an update that caused this?
I had 2 722s die within 2 months of each other with exactly the same hard drive issues. They must put the cheapest possible drives in these things....
Happened here twice this week on my 722k, Maryland, eastern arc, L750. Had to reboot.
We have a DVR722 and it has had this issue intermittently for weeks, but it seems to havestopped a few weeks ago. Did a reboot each time and that solved the problem. We're not connected to the internet, and this seems to happen in the "wake up" phase, when downloading Dish interactive, and when pushing remote buttons too quickly (one after the other too fast).
Great forum - others feel my pain! My husband said we may need a new receiver, but I have a lot stored on there and it seems OK now.
You may want to get an external hard drive to store your recordings.
My VIP722 is still on L7.24. Last week it froze up solid. No buttons worked so did a reboot and all was OK again so wrote it off as a hiccup. Today it dropped the sound on all channels, well I didn't check them all, just a few, but had to reboot again to get the sound back. Something strange is going on indeedy. Can't blame it on the latest software as my 722 had been running flawlessly since the download of 724 many moons ago and still on 724.
My VIP622 sitting on the same shelf has not had any problems.........sshh...........
Same problem here. Version L724R. yesterday it quit responding to the remote. A couple of days ago it would only show the small video window n the guide window. Just the TV from that window with no actual guide so it looked like I had a 6" video on my 50" screen.
No freezing on my 722K last night unlike Monday and Tuesday which happened almost around the same time, around Midnight. So I hope it's better now.
I have been having strange problems with my 612 for perhaps a week.
First, did not start recording a scheduled program, then locked up when I tried to get out of viewing the recorded program I was watching. Had to disconnect power to reboot.
Several times the receiver has lost the program guide.
I like to record the live coverage of Le Tour de France and skip commercials and fast forward thru some sections. Several times the fast forward, skip and play buttons lose function for no reason and I have to press the SAT button to get them back. This usually happens right when there is a break starting and I want to resume normal viewing.
Another unexpected reboot of my 622 last night...
Many people having problems, yet I have not seen a peep from the DIRT people.
My 622 froze up 3 nights ago. Had to reboot. I am in the Bay Area. I still have 710 as the software.
This happened a couple of days ago on both my 722 and 722k. A reset fixed things.
Today the 722k is frozen in the Dish logo "Starting up..." screen. Resets with the button and the CSR "proper troubleshooting steps" of unplugging the receiver for 10 seconds twice did not prove effective. They're sending me a new receiver.
722 is on L725 firmware.
not sure about the 722k as it appears dead now.
We're in the SF Bay Area
Lalala...frozen again. Becoming like clockwork now.
That would be a showstopper, for sure. Sorry to hear you guys are having these hang-ups.
As for me ... No "new" issues to report. My 722k downloaded L7.52 last week. The first thing I did that same morning was a power-down reboot - this follows the advice given on DBSTalk some months ago.
And, what was working with L7.50 then, is till working with L7.52 now.
What wasn't working, is still not working. For example,
1. The loss of aspect ratio when you come out of the interactive weather report still requires a graceful (come out of it using the Exit command button) termination.
2. And the Skip function arbitrarilly causes poor audio until you press the Pause button twice.
There are other "legacy" issues still unresolved but so far, I haven't seen any "new" problems arise due to L7.52.
Sadly, my assertion isn't far off. Rebooted yet again, about 26 hours after the last incident. I don't want to call them and have to waste money for another receiver when the "new" (refurb) one will probably end up doing the same thing.
Do not confuse the 722 and the 722k, they run on different firmware versions.
This issue (lockouts of guide, etc) has been going on and off again since L7.50 on the 722k, and sill exists on L7.52 (but not as frequently in recent days).
If the problem is now on the 722 (not k), then DISH may have migrated some bad code to that model.
When posting, try to be specific on your DVR model.
My 622 locked up again last night. The software is 711 (previous lockup it was 710).
Here's how it happened:
Watched a recorded show, then deleted it.
Went back to watching live TV. Went to PIP position button - have it in side by side mode. Swap button to swap channels - here's where it locked up. No buttons on remote would work. Had to reboot . Then it worked OK.
Have no idea if it's related or not, but my Hopper froze up during playback of a recorded program on Tuesday night. I had to RBR to get it back.