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Attn Parents: Do not use Directv- Your kids could be held responsible

Discussion in 'DIRECTV General Discussion' started by jorjeen, Jan 17, 2014.

  1. jorjeen

    jorjeen New Member

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    Jan 17, 2014
    Pennsylvania
    Hello All,
    I received DirecTv back in '05 when my daughter was 14 years old. We had the service for a couple years, and ultimately changed to a different company. She is now a college student & moved on her own last month. She called Direct a couple days ago to inquire about service. Because my daughter lived in my home & watched the programming, DirecTv is refusing her service, because I still have a balance. Now,mind you, my service was cancelled by me before she was even 18! They told her she received mail at that address at that time & was associated with me & ultimately watched television.
    I always said, I would never use my child's name for anything that has to do with credit for fear something would happen and I would tarnish their credit. So it's hard for me to even begin to comprehend how a company can cause the child to suffer the repercussions. Beware Parents! if you leave their company with a balance, it is your children who will ultimately be punished & have to do without!
     
  2. sigma1914

    sigma1914 DIRECTV A-Team DBSTalk Club

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    Be aware... pay your debts.
     
    3 people like this.
  3. inkahauts

    inkahauts DIRECTV A-Team

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    She should email Ellen's office. That's a bit wrong if you ask me. How do they even know she got mail there?
     
  4. sigma1914

    sigma1914 DIRECTV A-Team DBSTalk Club

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    It's wrong - my first reply was a joke.
     
  5. dpeters11

    dpeters11 Hall Of Fame

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    Tough it's that kind of thing that sours someone on a company from the beginning, their next call to Dish. First impressions do make a difference, even for a company.


    Sent from my iPad using Tapatalk
     
  6. FLWingNut

    FLWingNut Godfather

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    Nov 19, 2005
    Pay your bill, end of story. And that's not a joke.


    Sent from my iPhone using DBSTalk
     
  7. bixler

    bixler Hall Of Fame

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    PA
    You forgot the rest of the thread title....if their parents don't pay their debts. Maybe if YOU paid your debt, your daughter could enjoy Directv. This entire thread is pointless.
     
  8. acostapimps

    acostapimps Hall Of Famer

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    This thread is a little suspicious to me, because the OP made the same thread on the other site, with no response.
     
  9. jimmie57

    jimmie57 Hall Of Fame

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    Pay your balance and clear this up. It is YOUR responsibility to fix this problem that YOU created for your daughter.
     
  10. longrider

    longrider DIRECTV A-Team DBSTalk Club

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    Elizabeth, CO
    I am sorry but I have to disagree with anyone defending DirecTV on this. A company has no right to go after a person for their parent's debts, especially as the person was a minor at the time the parents incurred the debt. This is wrong on so many levels I dont know what to say.
     
    3 people like this.
  11. tomski35

    tomski35 AllStar

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    Sep 7, 2007
    Did she know her dad was a deadbeat?



    Sent from my iPhone using DBSTalk
     
  12. trh

    trh This Space for Sale

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    If what the TS said is true, then DirecTV seems to be doing something wrong.

    But I suspect there is a lot more to this story that what we've been told.
     
    2 people like this.
  13. HoTat2

    HoTat2 Hall Of Fame

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    +1

    Have your daughter contact ellen.filipiak@directv.com
     
  14. JcT21

    JcT21 Legend

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    Nov 29, 2004
    whether or not this person paid their bills or not, it is wrong for directv to punish the child for their parents actions. i agree we all should pay our bills but sometimes circumstances arise and we all have difficult times. however the child should not be denied service over this. it was not the childs fault or even in their name. its wrong. very wrong.

    my son is an authorized user on my visa card. he uses it for college expenses. if i dont pay that bill, citibank would not hold him responsible for that debt, because it wouldnt be right. in my opinion, directv has no right to hold a parents past bill against the child.
     
  15. Aridon

    Aridon Mentor

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    Mar 12, 2007
    Was she signing up from the same address you owed money from?
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    While the majority of posters on this site are apparently male, the sex of the poster has not been revealed. This could be the mother complaining about the alleged refusal of service for her daughter.

    And if the daughter's name is similar to the mother's I can see where DirecTV could be confused. Applications for credit usually ask for a person's recent previous addresses.

    If there is any truth to the story at all. It is not a good idea to get too wound up by a poster's first and potentially only post. Perhaps jorjeen will provide more details.
     
    1 person likes this.
  17. swyman18

    swyman18 Legend

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    Yeah, something seems strange here. It is my understanding that DirecTV determines eligibility based on the social security number and therefore credit history of the applicant.

    Although if she was trying to obtain service by using the same address, then perhaps that could be the issue.
     
  18. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    This seems a little "fishy" to me. you can't cancel a service if you have a balance due. I have a feeling we are not getting the full story here
     
  19. Bill Broderick

    Bill Broderick Icon

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    Long Island
    But they're not holding her liable for her parents outstanding debt. They're just not extending her credit. As a college student, she probably doesn't have much of a credit history of her own yet. I can see Directv looking at family credit history when deciding whether to extend credit to someone without history of their own yet.

    I would like to think that if my child were to try to sign up for Directv service without a credit history, they might say "he has no credit history. But his parents have been good customers for 17 years. So we'll take a chance."


    Sent from my iPad using DBSTalk
     
  20. dpeters11

    dpeters11 Hall Of Fame

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    Looking at jorjeen's profile, seems you're right.
     

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