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Audio Drop-Outs only on Primetime....??

Discussion in 'Hopper System Support Forum' started by lwien, Oct 31, 2013.

  1. lwien

    lwien Mentor

    Aug 16, 2008
    Ok, this is weird. Don't know if this has been asked before, but here it is.

    I get intermittent audio dropouts when viewing recorded material from PrimeTime. The audio drop-outs are not recorded in that I can rewind and the dropout disappears.

    These dropouts do not occur when I'm watching live TV, nor do they occur on any other recordings. It only happens on recordings from Primetime.


    Edit: I goggled this issue and found someone else kinda asking the same question and a Dish tech/rep asked if this only happened on PrimeTime or if it happens on all recordings. While the poster replied that it happened on all recordings, including live TV, I found it interesting that the tech would ask specifically if this happened only on Primetime which leads me to believe that this is a known issue?
  2. thomasjk

    thomasjk Legend

    Jan 10, 2006
    Audio cutting out when using digital optical output is a known Hopper issue. It may only apply to the HWS.
  3. lwien

    lwien Mentor

    Aug 16, 2008
    Not using digital optical outs. Only going through HDMI. I am aware of the optical digital out issue but this is different.


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