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Audio dropouts?

Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.

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  1. Feb 26, 2010 #481 of 1365
    bdcottle

    bdcottle Legend

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    Ok you’re right. I can’t speak for everyone. In my case the problem was a DirecTV problem.
     
  2. Feb 26, 2010 #482 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    As customers, I'd say we all could say it's "DirecTV's problem". It's just that the cure for it may not be in their equipment [for all of it].
     
  3. Feb 27, 2010 #483 of 1365
    underlord2

    underlord2 AllStar

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    Dec 1, 2006
    Yeah, my hr20-700 has seen its better days lately. I wish a Directivo would come out sooner rather than later. The HR10-250 was the best HD reciever i ever had.
     
  4. Feb 27, 2010 #484 of 1365
    Mike32280

    Mike32280 AllStar

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    I'm only seeing the issues on recorded programs...not live TV....and I cant repeat the drops in the same spot when i rewind....

    I'm currently watching this week's Survivor recorded of WCBS 2 (NY) in HD....I'm getting a ton of drops (to the point its unwatchable) but if I pause quickly, I can get about 2 minutes before the drops start again, and a quick pause will again fix it....is this the same everyone else is experienceing?
     
  5. Feb 27, 2010 #485 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    It's not what I'm seeing, but as I follow this thread, there seems to be more than "one problem".
    It's clear that some channels do have problems, ie: Speed & ESPN
    Some are having problem with their AVR and Dolby.
    Then there seems to be another group, which are like you, where the dropout doesn't repeat at the same place/time in a recording/buffer.
    This last group may be due to a software issue, but may not be getting the attention because of the issues with the first two groups.
     
  6. Feb 27, 2010 #486 of 1365
    Mike32280

    Mike32280 AllStar

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    Thanks VOS...short of getting a new box, is there anyway for my to verify its a software issue and not a hardware issue on my end?
     
  7. Feb 27, 2010 #487 of 1365
    shedberg

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    Mine have actually decreased since the latest software upgrade - although I still get some.
     
  8. Feb 27, 2010 #488 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    If it isn't repeating, I'd have to say it isn't hardware.
    I would log/post it here: http://www.dbstalk.com/showthread.php?t=171264
    And also make a point about it not repeating with replay/pausing, etc.
    The more explanation you can give, the better it may help DirecTV to get a handle on the problem.
    I've seen "things" that don't repeat, but this is mostly with using MRV, though I did have a very bad HBO program, last weekend, that was mixed. Some replays didn't repeat, yet others would. This is the first time I've had both, so "I guess" sometimes the signal can be so bad that it can temporarily kick the hardware/software out of sync.
     
  9. Feb 28, 2010 #489 of 1365
    endeavor

    endeavor Cool Member

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    For me 8% of the time I can rewind and the audio dropout will Not be there, but 92% of the time it will be there; For me it happens on all the major channels with slight variations for each.

    Besides that issue, there have been lots and lots and lots of extra audio/video with pixelations pauses too for the last six months. which is really beyond annoying lately.
     
  10. Mar 2, 2010 #490 of 1365
    swans

    swans Legend

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    Jan 23, 2007
    They were on Spike TV during the afternoon CSI between 5-6pm.
     
  11. Mar 6, 2010 #491 of 1365
    Maleman

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    I am getting quite frustrated with the audio drop-outs which appear on almost every show or event I watch.

    Is there any steps I can take to try to correct this? I have emailed Direct and got the canned response back. I know this same issue happened with my previous provider as well.

    Is there a firmware update coming soon? And can I go back to the previous firmware as I had little to NO issues with audio.

    Thanks
     
  12. Mar 6, 2010 #492 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Right now about the only thing is to try turning Dolby off and see if it helps.
    I'm having the same problem with my local NBC [KCRA] and it is nothing to do with firmware on our end.
     
  13. Mar 6, 2010 #493 of 1365
    Maleman

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    Okie dokies -thank u. I will try that.
     
  14. Mar 6, 2010 #494 of 1365
    BKC

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    Dec 12, 2007
    Do you know if you got the new update that started a couple days ago yet?
     
  15. Mar 6, 2010 #495 of 1365
    Maleman

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    Apr 17, 2007
    I have 0x395 currently.
     
  16. Mar 6, 2010 #496 of 1365
    gquiring

    gquiring Godfather

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    I am starting to think D* is just jerking us around. I am still getting drops on all national channels consistently. My locals have an occasional drop but nothing like the nationals. I am also starting to get those long black screens (5-10 seconds) of nothing. I saw that mentioned somewhere on this forum.

    I was very disappointed with Tivo's announcement this week. I was planning on switching to FIOS and get a Tivo. Now I don't know what to do. They still don't support two way communications with the M cable card so that's a waste.
     
  17. Mar 6, 2010 #497 of 1365
    BKC

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    Cool, that means you don't have the new one yet. If what they told me is true there may be a fix in the software update they are doing now.
     
  18. Mar 6, 2010 #498 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I've got the newer version and at least my local NBC, is NO different.
     
  19. Mar 6, 2010 #499 of 1365
    dbrowning

    dbrowning New Member

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    New member here but a long time visitor. I have the h23-600 receiver and have been back with dtv for just over a month. I previously was with dish for the past year. My opinion is it is the equipment. I never had one audio drop out with dish and watched pretty much the same shows. It is on quite a few channels on mine not just a couple. It does it with optical or just the hdmi to my t.v. Just venting here a little, because I think the receiver isn't a very good piece of equipment because I have a few more problems besides the audio.
     
  20. Mar 6, 2010 #500 of 1365
    BKC

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    So do I and my Speed Channel is a LOT different. If it stays better is the question......
     
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