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Audio dropouts?

Discussion in 'DIRECTV General Discussion' started by BKC, Nov 7, 2009.

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  1. May 24, 2010 #821 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I can't duplicate that here with my HR20-700, and haven't heard others in the test group have it either, where with the 24, I do..

    Perchance do you have MRV?
    Can you watch a recording from the HR20-700 on another receiver and not have these?
     
  2. May 24, 2010 #822 of 1365
    Scott in FL

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    Just played back two shows on my HR20-700 received and recorded this evening OTA from our local CBS affiliate which I know uses the Tandberg MPEG-2 HD encoder: Two and a Half Men followed by Big Bang Theory. The audio drop outs were severe. I had to constantly back up to hear what they said (the second pass is always OK).

    Now watching the next show CSI Miami live. Absolutely no drop outs.

    The problem occurs occasionally on our other locals, but CBS is by far the worst. Only on playback.
     
  3. May 24, 2010 #823 of 1365
    BKC

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    At times my OTA through my HR20 is unwatchable because of dropouts, yet bypass the receiver and it's fine.
     
  4. May 24, 2010 #824 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    For those with MRV, see if these recordings have dropouts when MRV'd to another receiver. If they don't then the file on the drive isn't the source.
    There are several causes/reasons for this "one problem".
    most of mine on all my receivers are a source problem, be it from who's sending it to DirecTV or how DirecTV is converting this to MPEG-4.
    MPEG-2 doesn't have this conversion so OTA is either from the station or could be a drive playback issue.
    The drive playback [not MRV] is what the HR24 currently has.
    MRV to another receiver doesn't have it and MRV from a good recording on another DVR does have it also.
     
  5. May 24, 2010 #825 of 1365
    BKC

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    I wish they would sh*t can ALL the frills until they can at least provide the basic stuff like sound.
     
  6. May 24, 2010 #826 of 1365
    iainleaver

    iainleaver Cool Member

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    I don't have MRV
     
  7. May 24, 2010 #827 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    That makes it a bit harder to breakdown where a problem is.
    Dual recordings of the same show is one thing.
    Do both recording have the same problems at the same place?
    I did this and found one DVR had them and the other didn't. This showed it wasn't in the SAT feed.
    Because I have MRV, I could then use the "good recording" to playback on the "bad receiver", which showed it was the receiver.
    Next step was to play the recording from the "bad receiver" on the good one and it didn't have a problem. This showed the file recorded on the drive wasn't bad.
     
  8. May 24, 2010 #828 of 1365
    hdtvluvr

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    yeah - Give us a choice to turn TV Apps OFF
     
  9. May 24, 2010 #829 of 1365
    MISpat

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    I guess it is specific to area because I just watched Two and a Half Men on DVR and there were no audio dropouts. Ironically, it's this very show where I first started noticing the dropouts (but that was in syndication on a different local channel)

    Mine are slightly different though... they happen again if I back up.
     
  10. May 24, 2010 #830 of 1365
    iainleaver

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    It give the appearance at least of being the receiver

    As stated, I can be watching a show in Hi def & everythig is ok

    I pause the show and then start watching from the buffer and the dropouts start almost instantly (short and long ones - sometimes it stays dropped out until i pause and restart again)

    If i fast forward to real time the drop out stop.

    Other time a recorded Hi def show will have the same drop outs. Stopping the show and reboot in the receiver will sometimes fix the problem - the drop out which were present before the reboot will have gone

    This does not happen every-time but it happens often enough that we are not really watching recorded Hi Def shows anymore - we try to watch shows we care about at the time they are broadcast (its taken some time to get used to watching tv like this again!)

    I have seriously considered changing providers but I have an RV which we use a receiver in when we camp - I can't do this with anyone else!

    Iain
     
  11. May 25, 2010 #831 of 1365
    Scott in FL

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    I think it does have to do with my CBS affiliate. Their Tandberg encoder or perhaps reception errors must cause problems when shows are played back from my hard drive. I never see them live, and they do not repeat when I back up and replay.

    On the other hand, I just watched 10 hours of HBO played back from the DVR (The Pacific). I don't recall a single drop out.
     
  12. May 25, 2010 #832 of 1365
    BKC

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    Like you said, this started with the software update that had double play in it.

    I would be willing to bet the vast majority of subscribers don't even know they have DD and could care less about MRV.....
     
  13. May 25, 2010 #833 of 1365
    trdrjeff

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    I haven't noticed dropouts near as much lately. It was most noticable on Speed and Fox but I don't think there was a single one this past weekend.
     
  14. May 25, 2010 #834 of 1365
    BKC

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    "This" has been explained about a million times in this thread alone.

    "This" is audio dropouts that started with the fall software national release but then you already know that. Again, on mine it's live or recorded and can be repeated. It's there with or without DD on. At times (like lately) it's also on OTA run through the HR20 but not there if I use the antenna straight to the TV so it's not the station, it's the receiver/software.

    You can "Pass it on" if you want, but they've already heard it many times from me.....
     
  15. May 25, 2010 #835 of 1365
    housemr

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    I agree. I am so paranoid about this happening a lot during an action movie. Also, ESPN can get really bad with their live feed.

    To compare I recorded greys for my wife last week off locals through dtv and off my 9.99 rca antenna (through the am21) and the dtv locals had some skips but then she switched to the antenna recording and nothing for the whole 2 hours in hd.
     
  16. May 25, 2010 #836 of 1365
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Unlike the thread starter, this does seem to be the reported uplink encoder problem. Reporting this to DirecTV and getting the CSR to send an email to the network broadcast center, is about all you can do. I've done this and sometimes it has helped. I even called [once] one of the special numbers they gave me and requested them to look into it and had it resolved 45 mins later.
     
  17. May 25, 2010 #837 of 1365
    BKC

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    [​IMG]
     
  18. May 25, 2010 #838 of 1365
    BKC

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    There were many that had the same problem as I do. Some are gone to another service some have PMed me with EXACTLY the same thing I have. One more time, it came with last fall's national release, it got somewhat better but not fixed a couple releases ago. I was told by DTV while I was working with them (lol) the fix would be in the next software release but of course it wasn't. It's been seven months of this with the exception of the one release during the winter it hasn't changed and it started on the exact day my receiver got the release.

    I think it would be best if you and I didn't discuss this anymore. You think I'm dumber than a fence post and I think you are a know-it-all blowhard that tries to look important on an internet message board. Maybe you could start your own thread on the subject and leave this one alone? lol
     
  19. May 25, 2010 #839 of 1365
    Maleman

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    I agree that the audio issues definitely occurred after that release. I never had issues before that. I am glad someone else agrees. It's a real shame that nobody takes blame. :( At least fix it somehow.
     
  20. May 25, 2010 #840 of 1365
    mjbvideo

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    Ditto for me.....audio dropouts started in the Double Play release.
    I've become something of a lemming regarding these POS boxes. I have learned to live with mediocrity because I'm tired of fighting and complaining...I just don't see any apparent improvement with the basic operation. Instead the powers that be at DTV continue to release 'features' that eat up resources. This reminds me of a very old laptop that I had with 128 MB of RAM .... I loaded Windows XP on it and it was slow as molasses. It worked Ok with an older OS - Windows 98.
    If these old boxes can't handle all their new features then DirecTV should recall them and give us all new HR24's.
     
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