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Basic questions from a moron

Discussion in 'DIRECTV Connected Home' started by BlackDynamite, Oct 30, 2012.

  1. BlackDynamite

    BlackDynamite Legend

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    Jun 5, 2007
    Yes, I have 2 SWM16s. I say that not because I'm an expert, but because I heard the techs talking about it.

    What do they look like? I'll try to find them and see about connecting them with Ethernet and DECAs.

    I have never seen a SWM16 or a DECA. I'm sure I can figure it out though.

    So right now I have 5 HR24s and the HR34 on the whole home group (and presumably all connected to the save SWM16) and then the HR21 all by itself (presumably connected to the other SWM 16).

    Would I just connect a DECA to an available coax connection on the SWM16, run Ethernet from that, and connect it to another DECA on an available coax in the other SWM16?

    This sounds easy enough to do if that's all there is to it. I bet the SWM16s are right next to each other, wherever they are.

    There are 2 things connected to coax in the closet next to my router that the tech said not to ever disconnect (and I think they're connected to power). Would those be the SWM16s?
     
  2. dsw2112

    dsw2112 Always Searching

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    This is a SWM16:

    [​IMG]

    Yes, exactly like that.
     
  3. BlackDynamite

    BlackDynamite Legend

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    Awesome. Thanks!

    So I need to find another DECA then. They are only sending me 1. Should I just call them and ask for another 1? Or will they freak out because I'm trying to do something that I'm not supposed to be doing?
     
  4. dsw2112

    dsw2112 Always Searching

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    You'll need a DECA on the HR21 and a CCK for each SWM16. The reason I use that particular terminology is that a DECA is generally powered by a receiver (although you can get buy a power supply for it.) A CCK will come with the power supply. If you call and ask for a DECA then you will still need to make another purchase.

    Personally, I wouldnt tell them what you're doing as you'll likely just confuse the CSR (and it's not officially supported.)
     
  5. BlackDynamite

    BlackDynamite Legend

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    Okay so should I cancel the order fur thus wireless CCK then and instead order 2 wired CCKs (thinking they probably include a DECA, or I could just keep the DECA they sent with the wireless CCK)?
     
  6. dsw2112

    dsw2112 Always Searching

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    The wireless CCK is multipurpose and can be used in a "hard-wired mode"; I would keep it. I've lost track of what you have currently, but it sounds like you have a DECA (for the HR21) and a wireless CCK on the way. This leaves you one more CCK to procure.
     
  7. BlackDynamite

    BlackDynamite Legend

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    Jun 5, 2007
    So I looked at what they installed, and apparently it's not 2 SWM16s. It's 1 SWM16 and something else. I'm attaching a picture.

    Does this change how I should bridge them together?
     

    Attached Files:

  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    YEP
    Everything on that WB68 can't be part of your coax network.
    That's not even a supported method.
    The WB68 [old legacy switch] shouldn't have been connected off of the -16.

    They "should have" used 2-way splitters to feed both, or better yet used 2-way to feed two SWiM-16s.

    [​IMG]

    Either two -16s [as shown] or that WB68
     
  9. BlackDynamite

    BlackDynamite Legend

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    Well that sucks. So what should I do?

    If I call Directv and tell them to send another tech, what should I say?
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Going back to your first post:
    You don't have "whole home DVR service" working everywhere.

    Maybe I should first ask what are ALL of your receivers????
     
  11. David Ortiz

    David Ortiz Save the Clock Tower!!

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    If I may ask, BlackDynamite, what is your plan for the HR21? Will you keep it or are you just going to watch what's on it and send it back?
     
  12. dsw2112

    dsw2112 Always Searching

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    What a shame... As VOS mentioned this isn't an approved install any longer. The first step would be to get them back out and replace that WB68 with a SWM8 or SWM16.
     
  13. dsw2112

    dsw2112 Always Searching

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    And this begs the question; where is that second SWM16? Your workorder would have been built with 2 SWM16's for the install, and it appears the techs were aware of the correct way to complete the setup. I get the feeling Ebay has a recent listing for a SWM16 :nono2:
     
  14. BlackDynamite

    BlackDynamite Legend

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    I have the HR34, 5 HR24s, and an HR21. I brought the HR21 with me from my old house, all the rest are new (I just moved and this is the initial setup at the new residence).
     
  15. BlackDynamite

    BlackDynamite Legend

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    Keeping it. I was going to swap it out for an HR24, but decided to just keep it.
     
  16. BlackDynamite

    BlackDynamite Legend

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    They actually left a number in case of any problems. I called, and they are going to come back this weekend. Said they'd call me tomorrow morning to schedule it, possibly even for tomorrow.

    I flat out told him I wanted another SWM16 so I could have more flexibility with the whole home network, since the one out there doesn't support whole home DVR service.
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    With those receivers, you should have ALL OF THEM on a SWiM [which means two of them].
     
  18. BlackDynamite

    BlackDynamite Legend

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    What is the disadvantage to not having all of them in a SWM? I'm just trying to figure out how to tell this guy the reason I want another SWM. I told him it was so I could have some flexibility with the whole home DVR. When he/they get there, they'll probably grill me on exactly what I'm trying to do.

    Is it a show stopper if I tell them I want to bridge them together so the whole home works on all of them? I know it's not supported, but do they actually try to prevent it or do they just not help in any way but don't care if I do it myself?
     
  19. Rickt1962

    Rickt1962 Legend

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    Jul 17, 2012
    I thought the new Slim5 has only one coaxal out ?
     
  20. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Anything currently connected to the WB68 can't share its recordings, nor can play any from those on the SWiM.
    You have an "incomplete Whole Home" DVR service.
    Bridging two SWiMs with [two] CCKs is supported, though it's rare to have this setup, so they may not be familiar.

    I've already posted the DirecTV approved method, but it lacks the two CCKs in the diagram.
     

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