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Brrrrriiiiip getting worse?

Discussion in 'DIRECTV General Discussion' started by Ken S, Feb 19, 2009.

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  1. manny1

    manny1 Cool Member

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    Oct 4, 2006
    Thanks for this thread. It has saved me from chasing DTV's problem around my house. My dropouts seem to be limited to my backhauled mpeg4 locals. My nationals don't seem to be affected. I always felt it was a transport issue as it affects every box I own, two different HD DVR's and a straight H 21 HD box. They HAVE to be seeing this problem. The systems they have to audit signal QA through the chain must have alarm bells ringing all over the plant.
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    "One would think so", but I had a local doing this for over 12 hours [8 AM -8 PM], and only after I called did it get "fixed" [read reset their damn box] 45 min later.
     
  3. BattleScott

    BattleScott Hall Of Fame

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    Aug 28, 2006
    What is the correct title to use for the issue you created? If everyone calls and reports it under that same name, perhaps it will get more attention...
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    The thread title should work, but some CSRs also know it a "the zipper sound".
    The more calls [even by the same customer] the better.
    You might also want to email: ellen.filipiak@directv.com
     
  5. BattleScott

    BattleScott Hall Of Fame

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    A consistent term is needed for a CSR to find the issue in a KB search. If I call cand say "audio briiiiiiip" and you call and "audio zipper" neither CSR is going to find what the other entered. And if they do, it will be thrown out with the bath water because of the thousands of hits on the "audio" keyword.

    You are the only person to date who seems to have gotten any acknowledgement from DirecTV that there is an issue on their end, so whatever the exact phrase is that you used is what everyone needs to use.
     
  6. QuickDrop

    QuickDrop Hall Of Fame

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    The Brrrrriiiips have actually gotten better for me over the past year. I used to always get them watching my local ABC affiliate (among other less consistent channels), but in the last nine months they basically disappeared.

    Forgive if this has been asked and answered but has there been any connection made between the sound and the amount of hard drive space available? I ask because the sound did return briefly a few weeks ago when my "available space" was dwindling into the lower single digits and went away as I cleared up space. Other than the local issue, I seem to remember the sound only showing up on other channels before when the DVR seemed to be reaching it's limit.

    It's probably all a lazy observation on my part.
     
  7. Jeremy W

    Jeremy W Hall Of Fame

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    Jun 19, 2006
    It happens on receivers that don't even have hard drives.
     
  8. lug1

    lug1 Cool Member

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    May 13, 2003
    I never had this problem until DirectV made me change out from H20 to H21 receivers.
     
  9. usnret

    usnret Icon

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    Jan 16, 2009
    I'm getting a lot of it on just about all channels now. I sent an email to the lady that veryoldschool advised to. Just wondering if I sprinkle some BeanO on the dish, maybe that would help??
     
  10. thestaton

    thestaton Legend

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    Aug 14, 2008
    Does this happen to those of you who have your box running through a receiver? I've got my HR21 / AM21 box ran through a Onkyo 705 and I can only recall hearing this once, and I can see why your angry cause it was jolting.

    I hope they get this fixed asap.
     
  11. Jeremy W

    Jeremy W Hall Of Fame

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    Jun 19, 2006
    It happens both ways for me, though it's actually worse through the receiver because it takes more time to sync back up to the signal.
     
  12. gquiring

    gquiring Godfather

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    Jan 8, 2006
    This issue is getting worse. Last night I was getting these brrrrrip sounds every show I recorded. I don't understand how 15+ years later D* has managed to take a reliable service and made it look like a beta program.
     
  13. Jeremy W

    Jeremy W Hall Of Fame

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    If DirecTV had been offering MPEG4 HD for 15+ years, you'd have a point. But they haven't been.
     
  14. psweig

    psweig Hall Of Fame

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    I became a member of this group yesterday. Fox, 32 (LIL) recordings of M*A*S*H all had the Brrrrp bug. So far, all other recordings have escaped.
     
  15. gquiring

    gquiring Godfather

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    From my point of view when I got D* in 1995 you plugged it in and the service just worked. No brripps no black screens no Mpeg artifacts just a service that you could take for granted. MPEG4 has been around for years, this is not bleeding edge new technology.
     
  16. BattleScott

    BattleScott Hall Of Fame

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    The MPEG4 transport is not new, but the distriubtion of the MPEG4 streams on a large scale is new. New encoders and dynamic compression methods involving bandwidth sharing and optimization are in their infancy and constantly changing. Add in the rush to be first, have the most and the best and problems like these are bound to show up. Not trying to defend anybody, I want fixed NOW too, but in this case I don't think the fix is going to be soon or simple.
     
  17. rebkell

    rebkell Godfather

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    Sep 9, 2006
    I tend to agree with most of that myself, I don't remember having many problems with the system picture or audio trouble for a long time, I had it when I first got hooked up Fall of 07(lip sync mostly), but they seemed to have smoothed that out and by early 08, most audio/video problems seemed to be working smoothly. 09 comes around and all of a sudden we're having all kinds of wrinkles, and I'm talking about the National HD channels that have been available for nearly two years.

    Mpeg4 is very bad, or at least their implementation of it is when errors occur in the source stream, it takes a considerable time to recover from a glitch. My one comparison are the locals, when my cable feed has a glitch in the network feed, it glitches and recovers instantly, whereas the Directv feed can sometimes take 5 or 6 seconds or longer to even get the audio back.
     
  18. jimmyv2000

    jimmyv2000 Hall Of Fame

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    i have 2 h20's and 1 h21 all -100's and it get the brrrrriiiips on all of them
    mostly on the nationals and occasionally on my local NBC
     
  19. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Actually, while MPEG2 has been around even longer, there is a huge learning curve for many of the content provers (local stations!) on using MPEG2 for the first time.

    Basically Digital TV for locals stations is not plug and play yet. There are all kinds of new rules stations have to learn for setting up HD studios.

    Cable and broadcast networks are finding out as well that HD isn't plug and play, even tho they may have been using MPEG2 in their stream before. In the SD world, studios would use mostly analog in their production process and convert to MPEG2 once... Sometimes only at the final stage.

    In the HD realm, the whole plant is changed. Every step is now digital. So all the equipment that used to be analog (and working well) is now completely changed out with digital equipment that doesn't interoperate so well yet.

    As far as DIRECTV goes, yes MPEG4 has been around for awhile, even some limited streaming MPEG4 in video conferencing, but not nearly at this level of real-time data transcoding and this level of number of stations. This really is cutting edge use of MPEG technology.

    Cheers,
    Tom
     
  20. BubblePuppy

    BubblePuppy Good night dear Smoke... love you & "got your butt

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    Nov 3, 2006
    Ok, here is a question that hasn't been answered to my satisfaction. I have Directv, no problem, but my brother has Comcast, why does he need a new box to get channels 30(?) thru 70(?)? His tv is connected via a cable card. :confused:
     
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