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BUG REPORT: First recording attempt (2 sattellite channels at once)

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Cheezmo, Apr 8, 2004.

  1. Cheezmo

    Cheezmo Legend

    174
    0
    Feb 5, 2004
    I just got my 921 today, so pardon me while I start finding all the problems...

    I had two satellite channel recordings set to start at 12:30pm.
    At 12:30pm, I was watching a local HD channel and a dialog came up saying that PIP or something was in use should I use "main" to record the show. I said OK.

    I then got a gray screen.

    Now, when I look in the PVR list, I see one of the shows is recorded, (I can select and view it). The other still has a clock icon next to it and selecting it takes me to "timer management". No option to view it.

    If I go to the guide and select that channel (which has the red dot next to it) I just get the gray screen again.

    If I try to delete the "phantom" recording, I get a message that I have to stop it first (how do I do that?).

    Any thoughts on what happened or how to get out of it?
     
  2. Mark Lamutt

    Mark Lamutt Your Neighborhood Liasion

    12,527
    1
    Mar 23, 2002
    Congrats on getting your 921, Cheezmo. Please read the posting rules for the 921 support forum.

    To address your question, one of the timers fired and recorded, the other didn't. The second one is still listed as a timer, hence why it took you to the timer management screen.

    The only way out of the loop that you're in is to edit the timer that didn't fire, and change the end time to a time that is past. Then you will be able to regain control of the 2nd tuner.

    This should be fixed in the next software release.
     
  3. Cheezmo

    Cheezmo Legend

    174
    0
    Feb 5, 2004
    They way I got out of it was kind of strange. I accidentally stopped the timer that did fire. At that point, the red dot appeared on the one that hadn't and it appeared to be recording. I just stopped and deleted them both, here's hoping I don't get into that again.

    Do you know what the scenario was that put me in that mode? It sounds to me like if you are watching OTA when it needs to start a second Satellite recording, it gets into this state. That would imply to me that you need to leave it viewing a Satellite channel if you leave the room. (Or would I get in the same state if it was left on a Satellite channel and an OTA timer tried to fire).
     

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