1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

BUG Report: Help option in search menu will crash 921

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by MattG, Jan 17, 2004.

  1. MattG

    MattG Legend

    102
    0
    Dec 30, 2003
    For those of you who want to experience the gray X screen of death these steps will give you a guaranteed reboot.

    1) watch live video
    2) hit search
    3) hit help
    4) hit ok on help screen
    This will put you back to the search screen. Notice that the video is no longer in the preview window but behind the text.
    5) hit search
    6) hit help
    7) hit ok on help screen
    This will put you back to the search screen. Notice that there is sound but no live video preview at all.
    8) hit search
    9) hit help
    10) hit ok on help screen
    11) hit cancel

    This will put you back into live video but the screen will be black with no sound. About 5 seconds later the system will reboot and you'll usually see the gray X screen of death. I've repeated this 3 times but could anyone else confirm it?


    Boot V: 120B
    Flash V: F051
    SW V: L142
    Dish 500/300 DP34
     
  2. MattG

    MattG Legend

    102
    0
    Dec 30, 2003
    Just noticed the DVR help menu has the exact same problem.
     
  3. Foxbat

    Foxbat Legend

    207
    0
    Aug 1, 2003
    Aaah, thus your Avatar picture, right? That's been driving me crazy. It looks like an X-Windows cursor.
     
  4. MattG

    MattG Legend

    102
    0
    Dec 30, 2003
    That's exactly what it is. The X windows startup screen or for the current 921 firmware the shutdown screen :)
     
  5. Biscit

    Biscit New Member

    4
    0
    Nov 18, 2002
    Do you have to hit done before you hit search every time?
     
  6. MattG

    MattG Legend

    102
    0
    Dec 30, 2003
    Hit done to go back to the search menu. Going into the help menu on the search screen or the dvr screen 3 times will cause a reboot on L1.45 too.
     

Share This Page