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Buy at BB and get free install?

Discussion in 'DIRECTV Installation/MDU Discussion' started by Chop69, Oct 17, 2007.

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  1. Chop69

    Chop69 Legend

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    Aug 11, 2007
    I want to change an H20 for an HR20. I've only been a subscriber for 2 months, so I can't get a deal (this would be my second HR20.) I have a $50 Best Buy certificate, so I can pick one up there for $250.

    My question is I will need a second line run for the HR20. If I buy from Best Buy, can I get D* to run the second line for free like they would if I bought from them?
     
  2. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    ...you can try. Or, call DIRECTV and see if they'll match Best Buy's offer and add free installation.
     
  3. Chop69

    Chop69 Legend

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    Aug 11, 2007
    Well I just called in and they said when I called to activated it they would set up the installation for the second line.

    I decided to keep the H20 in a different room, so I am actually adding a receiver rather than changing one, so maybe that makes a difference.
     
  4. Chop69

    Chop69 Legend

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    Aug 11, 2007
    I should have known.

    1st rule of DirecTV - Don't call CSR's about CE's :D

    2nd rule of DirecTV - Don't believe anything a CSR says.

    After I activated the new box, I talk to installations, and they said it would be $50 to run the line, the CSR was pretty helpful and although I had to pay the $50 on my visa, he credited it back off on my bill. All in all not too bad.
     
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