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Buyer Beware when purchasing "Owned" DIRECTV receivers

Discussion in 'DIRECTV General Discussion' started by Scott Kocourek, May 11, 2012.

  1. joshjr

    joshjr Hall Of Fame

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    Your still missing the point. If I my equipment, start working for DirecTV and one fails and I swap it out under the Protection Plan and then leave DirecTV then it has to still be owned. I was given you examples as you seem to think its impossible to have owned equipment if you are or were a DirecTV employee. What if they baught a HR21 PRO? Wake up. There are exceptions.
     
  2. joshjr

    joshjr Hall Of Fame

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    I beg to dfiffer. When I called to get my HR34 I was informed at that time by multiple people that is one way to get an owned one. Why would it not be owned if you paid their price for it the DNR fee?
     
  3. The Merg

    The Merg 1*

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    Not sure why DirecTV does that, but there have been multiple cases (including people posting here) that people have bought a receiver from somone that had paid the DNR. When they try to activate the receiver, DirecTV will not do it.

    It appears that DirecTV still considers the receiver to be leased and just paying the DNR fee does not automatically change it from leased to owned in the system.

    - Merg
     
  4. Shades228

    Shades228 DaBears

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    Correct paying a NRF(DNR) does not change the status of the receiver. There is a very generous time frame in which a receiver could be returned and the NRF would be refunded automatically by the system. If they swapped it to owned then people couldn't return it and get their money back. While it could be said that after it passes the refund time frame to get the refund I don't think they would want to put the money into something that really doesn't impact them anymore.
     
  5. The Merg

    The Merg 1*

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    Thanks Shades. I remembered there was a reason why DirecTV had this policy, but couldn't remember what it was for the life of me.

    - Merg
     
  6. wahooq

    wahooq New Member

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    Not really true...IF an NRF fee has been paid on a unit it will be swapped to owned...but as Chris posted...best to do your homework, and yes call the ACDT dept....frontline CSRs arent aware of all the stipulations
     
  7. iceturkee

    iceturkee DINFOS Trained Killer DBSTalk Club

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    sure, you can pay the full price of a leased unit and you can own it. that is wht i was told when i asked if i could purchase my leased hr24. they told me for $499 i could buy it!
     
  8. visionlogic

    visionlogic New Member

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    Definitely call, give them the ID of the receiver being sold and you'll get the answer you need to make your decision. I've purchased several receivers over the years and made many calls checking ID's first. Never gotten burned that way.

    But today I've left the herd. Cancelled DTV after years of being a customer. Just couldn't justify the ever deteriorating cost/benefit ratio any longer. Best of luck to all of you who remain! :)
     
  9. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Good information but also amazing...a first post and last post in one post. :eek2:
     
  10. visionlogic

    visionlogic New Member

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    Maybe not. I've lurked and learned here for years. Perhaps I can contribute back some in the future. Not here to knock anyone or any service. It's just that times and circumstances change.
     
  11. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Cool!

    Just happened to notice you had been here for years.

    You bet - stuff happens and things change - good luck to you.
     
  12. coldsteel

    coldsteel Hall Of Fame

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    This is true with Dish also. Get the RID, call in and check BEFORE buying/bidding. If the seller refuses to give the number, I'd bet money it's leased.
     
  13. P Smith

    P Smith Mr. FixAnything

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    They naming it as CAID, not RID as DTV.
     
  14. Herdfan

    Herdfan Well-Known Member

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    Teays...
    Here is what I don't understand about all this.

    Why does DirecTV care if it is owned or leased? If I send my receiver back to them, they in theory refurbish it which cost money, then someone else orders it and they have to pay to either ship it or install it.

    But if I give/sell it to someone else who wants to activate it on their account, then DirecTV incurs no expense and starts getting $72/year. So yes, maybe I get the $200 instead of them, but why they would refuse to activate it is confusing. Especially if they have hit the previous owner with a DNR fee. Would they rather the box be thrown in the trash than used?

    I'm do understand they don't want everyone all of a sudden selling receivers instead of returning them, but to permanently put a receiver out of service doesn't make sense either.
     
  15. BAHitman

    BAHitman Godfather

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    that is done to protect you and DirecTV.

    Say someone goes around acquiring receivers and figurs out some way to clone the RID. that could make it easier for someone to possibly steal service.

    I know the risk still exists for owned receivers, but that pool gets smaller with passing time...
     
  16. P Smith

    P Smith Mr. FixAnything

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    Why you brought such non-existence here ?
    That's way out of any limit of speculations !

    It's well known fact (proved by many years of using) - the RID is in silicon, protected like Fort Knox.

    With such magnitude you could make up same non-sense about DTV smart cards.
     
  17. Shades228

    Shades228 DaBears

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    There are fraud issues however the main reason is just costs.

    If everything was still owned they would have to keep ordering more receivers which has a higher cost than refurbing a receiver.

    Also when these were all owned you would be surprised how many would fall off trucks and so forth. Now if it's leased eventually it makes it's way back even if something fraudulent happened.

    This helps keep costs down for everyone.
     
  18. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    An interesting set of explanations that seem to make a good deal of sense.
     
  19. P Smith

    P Smith Mr. FixAnything

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    Without real numbers, I would estimate the 'natural' loss is fit in small fraction of one percent. Definitely less then 'usual' 2% in stores because of unique serial number and mandatory registration for obtain the service.
    Not buying the argument too ...
     
  20. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    I remember the days of walking into Best Buy and seeing huge stacks of DirecTV receivers. I even bought a DiirecTiVo that way.

    These were also the days of rampant service theft through access card cloning. People would buy receivers just to get a virgin card.

    I also remember when the receiver cost was about half of the total new customer acquisition cost, which was already north of $400 long before DVRs. People tend to apply general consumer electronics price patterns to satellite recievers. The per unit cost of a new HR24 is likely a good bit more than most people think. Refurbishing the HR2X models is a LOT cheaper than buying new ones.

    Bottom line, DirecTV makes more money with a leased model versus a purchased model. Since a receiver is of little use when you discontinue service, it makes very little difference to the vast majority of users.
     

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