After many years with Dish, I finally called it quits and dropped them in favor of a purchased OTA ChannelMaster CM-7400 dual-tuner DVR unit. The funny thing is, I gave Dish a call to see what they would do for me to keep me around, and I was not looking for a whole lot. But both the CSR and the CEO office would not offer me anything but a couple of PPV movie certificates. So I found the CM-7400, set it up and it worked just fine for what I watch so I disconnected from Dish. Then AFTER I disconnect they offer me $10 off a month on my package and a few months free of Starz. Nope. Too little, too late now. It would have made me stick with them another year had they offered it to me up front before disconnect, but on the other hand I am not sorry to have landed where I am. In 7 months, my new box will have paid for itself and anything after that is just big bucks back in my pocket. And there's not a lot I will miss what with Netflix and Amazon Prime streaming and DVD's. Dish was good for the long time that I had them, but times are changing and there are much less expensive alternatives available now. Dish needs to recognize that and transform to meet the new competition.