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Discussion in 'DIRECTV General Discussion' started by L10 Rocs, Jul 26, 2011.
Free for life or 24 months?
If you wanted good freebies for existing customers you should have had Dishnetwork, OTOH if you neede Season ticket you want DirecTV
I saw someone that had the Cinemax for a penny per year for 3 years before it was lost. Recently they gave subs Starz for a year for free, Currently from what I see they are offering HBO & Showtime for 3 months for free as a promo. I'm curious what they'll be doing now that they own Blockbuster and Sling.
Over the years I've had both sometimes at the same time. When I signed up for both I paid hundreds + paying for installation. I believe I spent between the two of them $1500+ at the time when money was worth more. Back in the days when you needed a USSB Sub for premiums.
It's still never made me look for new customer freebies.
you need to call them. a number of people have gotten NFL ST for nothing and a few even received more in credits than the cost. you won't know until you call.
New Dish customers can get HBO, Showtime, Cinemax and Starz free for 3 months. Dish Platinum free for 3 months. HD Free 4 life. Blockbuster free for 3 months and a free Sling Adapter after rebate.
Thank you all for the replies and suggestions. DTV wouldnt do anything for me at all so i just canceled. if they dont accept my mom as a new subscriber ( she has a different last name and she can use her cell phone )i will go to Dish or Fios. i'll keep you posted on the outcome. again, thank you all.
Sorry to see you go. Did you talk with "retention"? They seem to be the only department within DirecTV that consistently offers the best deals to retain customers.
I'd hold off for a few days as they will probably call you within a week and throw all kinds of stuff at you to get you back.
Maybe, but I think this is the time of year when the new subscriber rate typically jumps, so they may not be so quick to offer deals for the recently departed.
I can't speak to the current situation but my son had DTV. When he moved I wanted to put it in my name. DTV wouldn't let me. I had to "move" his service to another location and start a new service for myself. I then canceled his.
While the address is a factor, I think the more important factor is the phone number. If you sold your house, I doubt the new owner would get the same phone number.
this is done everyday. just use a different phone number and a different person your mom and there is nothing they can do or say about it. i get jobs like that where we basically unhook receivers and install new ones , same dish same wires. i love those
As a dealer
If I get a call for new service I enter in the customer name address and social,
then I am told if they are a new customer or not.
SO If you canceled service and your mom called (me) directv, and I entered her into the system it would only see her not you.
Just think if husband and wife get divorced. He moves out and takes directv to his apartment because the directv service was in his name. Now the new ex-wife calls (ME) directv and gives them her information for new service. She will be a new customer and get whatever promotions and equipment that is available.
+1...as long as the phone number is different, and to be safe the last name, you should have no issue what so ever setting up the new service. A word of caution is I would make sure that the person that is going to do it has a solid credit rating. Not degrading or insinuating anything, but we see this alot in new sales and the new person comes back needing a start up fee and the old service is already cancelled. Just as a precaution first make sure the person knows their credit score and has nothing on there that could pose any issue whatsoever
Thanks again all for the replies. My Mom has a great credit score so there wouldn't be a problem with her getting it. another question i have is, i canceled my DTV yesterday and it was suppose to be cut off at Midnight. it's still on and i called to make sure it was canceled and i was told it was. how long does it take to shut off? Thanks in advance
Ive had auto bill pay and im still getting charged the $10 for HD
It's not automatic, call them to get it.
i just called them up.
Its only free HD for 2 years.
My first year contract just ended. If I call them and tell them I will sign a two year contract they won't honor the current promotion of free sunday ticket? I thought they wouldn't mind as long as I sign an extension.
AS AN INSTALLER I have encountered exactly that situation,
Sometimes a spouse hits the road and the one who didn't leave wants to establish a new account. Sometimes a relative moves in and wants to establish an account where service has been turned off for nonpayment. As a wise installer I began going over all the paperwork before beginning the installation to "verify" the correctness of the paperwork. A few casual questions about how they signed up for Directv saved a few crash & burn incidents.
In one case (only) over several years I had to eat an installation because Directv would not activate the equipment due to a prior account balance that was abandoned with a sudden move to a different address.
Directv has a right to know who they are doing business with. There are ways to get things sorted out. If you are in the pit the climb out is tough.
Well it was a success. My mom was able to sign up as a new customer. used her last name that differs from mine or maiden name and her cell #. signed up online and they'll be here during the new week to install everything. Thanks for all the replies and i hope you guys can do the same thing. save some money and get the free stuff.