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Can you have a genie go without whole home?

Discussion in 'DIRECTV Connected Home' started by jheda, Sep 5, 2013.

  1. Sep 5, 2013 #1 of 16
    jheda

    jheda DBSTalk Club Member

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    simple question i am getting conflicting answers on...can I use genie go WITHOUT a whole home set up? (hr24 hooked to wifi via cisco net adaptor..router has port for an additional ethernet for genigo). I dont see why not, but level 1 tech said i do.

    thx!
     
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  2. Sep 5, 2013 #2 of 16
    peds48

    peds48 Genius. DBSTalk Club

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    Yes you can.
     
  3. Sep 6, 2013 #3 of 16
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Unless your router is an oddball unit, you'll be fine.
    Curious, do you have an iPad? Do you use the DIRECTV App for it?
     
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  4. Sep 6, 2013 #4 of 16
    The Merg

    The Merg 1*

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    You have to make sure that you have the External Devices settings set to Allow.


    - Merg

    Sent from my iPad using DBSTalk mobile app
     
  5. Sep 6, 2013 #5 of 16
    otaliema

    otaliema AllStar

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    As the Genie GO needs a active internet connection on the unit, the D* ordering system may require it, if it's not recognizing the connection you have, check your online account see if it's says internet connected next to your DVR unit if yes they should be able to order the Genie GO with out a CCK on the order.
     
  6. Sep 6, 2013 #6 of 16
    jheda

    jheda DBSTalk Club Member

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    yes sir! I have an ipad 2, and iPhone 5 and a macbook air. I have the dtv app on both working well!
     
  7. Sep 6, 2013 #7 of 16
    jheda

    jheda DBSTalk Club Member

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    Thx! can you be more specific pls?
     
  8. Sep 6, 2013 #8 of 16
    jheda

    jheda DBSTalk Club Member

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    yes it does!!!!!
     
  9. Sep 6, 2013 #9 of 16
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    I think you're good to go, then. Allowing external devices is a setting you should check to make sure it's allowed, when you set up your GenieGo.
     
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  10. The Merg

    The Merg 1*

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    It's in the Settings Menu of the DVR. It might be under the Whole Home menu. I can't remember exactly where it is off the top of my head.

    - Merg
     
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  11. jheda

    jheda DBSTalk Club Member

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    got the genie go. loaded and working! so sad sales doesnt realize you dont need whole home for this to work


    Anyway, knew i could rely on my ole friends here, thx!
     
  12. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Excellent! Enjoy.....
     
  13. jheda

    jheda DBSTalk Club Member

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    Thanx Lax for your assistance.

    Do you have this product? Im wondering when you are watching a show streaming, once it stops recording, does the streaming stop or will it continue streaming till you finish on your device?
     
  14. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    If I understand your question, once the recording has reached its end, the streaming stops.
     
  15. jheda

    jheda DBSTalk Club Member

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    yup thats what i thought thanks again!
     
  16. Beerstalker

    Beerstalker Hall Of Fame

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    I think the confusion on the part of CSRs is partially because of the name change. If you have the Genie you have to have Whole Home DVR service (or the new $25 advanced receiver charge that includes it, HD and DVR fees) even if it is your only receiver. The Genie Go does not require Whole Home DVR. Back when it was called Nomad I don't think as many CSRs mixed that up.
     

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