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Canceling: DTV Demanding my Owned HR24 back or pay $850!

Discussion in 'DIRECTV General Discussion' started by bondheli, Oct 26, 2012.

  1. bondheli

    bondheli Mentor

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    Dec 31, 2009
    So we're canceling Directv because we just don't watch that much TV any more. We are not under contract. We have 3 receivers, an HR21 DTV put in and two HR24s that I purchased at launch from newegg for $180.33 each. Directv is claiming they own the HR21 and one??? of my HR24s. What? And they're threatening us with an $850 tab if the HR24 is not returned.......
     
  2. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Allen, TX
    You don't own either HR24.
     
  3. kevinturcotte

    kevinturcotte New Member

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    Outside...
    If you paid $180 you DON'T own them. You paid an up front cost to be able to lease them.
     
  4. Beerstalker

    Beerstalker Hall Of Fame

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    Peoria, IL
    Sorry to tell you but if you "bought" the HR24s from Newegg for $180 then you didn't really buy them. You paid the up front lease fee and they do still belong to DirecTV so you will have to send them back. You also most likely don't own the HR21. I would call back and talk to someone else, because I think they were wrong and you most likely have to return all 3.

    Usually to actually buy a DirecTV receiver you have to pay a lot more money than that, especially if you get a new one. I believe DirecTV charges $450 or something like that for them if you can even find a person that knows how to actually sell you an owned unit. The vast majority of DirecTV HD receivers (H2x models) and HD-DVRs (HR2x models) are leased not owned.
     
  5. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    All DIRECTV equipment offers are for leased equipment only. Equipment costs, particularly for advanced products such as HD and/or DVR receivers, can be sizable and provides customers with a more affordable alternative.

    As of 3/1/06 DIRECTV® now requires a 24 month commitment and all equipment must be returned to DIRECTV® if customer cancels service with DIRECTV®
     
  6. Carl Spock

    Carl Spock Superfly

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    Somebody is having a very bad day and it only will get worse.
     
  7. ladannen

    ladannen Legend

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    Oct 26, 2007
    You must have just forgotten that you leased that unit based on your post here:

    http://www.dbstalk.com/showthread.php?p=2441539#post2441539

    It was 2 1/2 years ago so maybe you just forgot?

    Either way, obviously the HR24 is useless without Directv service so just return it and everyone is happy.
    I do have a leased HR20 that I deactivated a few months ago. Directv said they didn't want it back but I can't do anything with it.
    Do I recycle it? Put it in the landfill? Strip it for parts?
     
  8. Reaper

    Reaper Godfather

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    "Hammer time!!!"
     
  9. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Very helpful.

    I am keeping my HR20, deactivated, around in case I find I again want OTA reception. Slim chance, but not none.
     
  10. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Seattle, WA
    Realize please that the HR20 will only work as an OTA receiver if it is active on a DirecTV account. It doesn't work as a standalone device.
     
  11. PCampbell

    PCampbell Icon

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    Nov 18, 2006
    Send them back, if you do not have Directv then the recevres are just doorstops.
     
  12. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Expensive ones! :sure:

    You will get billed and possibly hit collections if you thumb your nose at them- ( or just about any service or equipment provider. )
     
  13. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    Tulsa, OK
    BOOM....hahahaha
     
  14. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    Oct 19, 2011
    Tulsa, OK
    Thats one thing I have never figured out...if a person is leaving the company then what do they want with the equipment???
     
  15. vapor21

    vapor21 Cool Member

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    Sep 1, 2012
    They want them back so they can refurbished them and get them out there again.
     
  16. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    Oct 19, 2011
    Tulsa, OK
    No I'm talking about the subscribers that will fight tooth and nail to try to keep a leased receiver...
     
  17. spartanstew

    spartanstew Dry as a bone

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    Wylie, Texas
    Because if it's owned (which they usually think), they can sell it.
     
  18. peds48

    peds48 Genius. DBSTalk Club

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    NY
    this can be use by DirecTV against the OP. :lol:
     
  19. acostapimps

    acostapimps Hall Of Famer

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    Illinois
    Or keep it till they decide to activate again, if canceling service and have second thoughts :D
     
  20. hfa

    hfa Cool Member

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    Feb 19, 2012
    I do not know what the magic is about owned vs leased boxes as by the time someone cancels the units are old and new tech stuff is replacing the model. Started with satellite in the 1990s when everything had to be bought and I like lease better.
     

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