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Canceling: DTV Demanding my Owned HR24 back or pay $850!

Discussion in 'DIRECTV General Discussion' started by bondheli, Oct 26, 2012.

  1. dpeters11

    dpeters11 Hall Of Fame

    16,251
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    May 30, 2007
    Cincinnati
    I had an HR22 and never really had an issue with speed. However, I don't use the guide much, and don't channel surf.
     
  2. Dude111

    Dude111 An Awesome Dude

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    Aug 6, 2010
    Yes DTV is slowly going downhill.... I DONT BLAME HIM FOR CANCELLING SERVICE!!
     
  3. Davenlr

    Davenlr Geek til I die

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    Sep 16, 2006
    I would not say they were going downhill...I would say they are just not climbing the mountain as fast as their competitors.
     
  4. inkahauts

    inkahauts Well-Known Member

    21,973
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    Nov 13, 2006
    In my area, they are so much further up the mountain they can just sit and enjoy the view for quite a while, no one is going to catch them anytime soon.
     
  5. inkahauts

    inkahauts Well-Known Member

    21,973
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    Nov 13, 2006
    They are still working just fine, but they have amortized all the value out of them at this point. While there is no reason for them to go out and actively exchange them for customers if they are working just fine, they have reached the point where there is no value in collecting them and sending them back out to other customers anymore.

    And what was not working properly on yours? That's an entirely different issue. If they don't work right, you could have gotten it replaced.



    My hr20s or hr21s did not slow down at all with the hd gui. In fact, the guide scrolling got faster. They where designed for and meant to have an hd gui as well, or they would not have put one on there.

    As for my area, any amount of speed lost between an hr20 and a cable box is gained by the fact that the cable boxes are so poor in general. At most 20 hours record time, tiny guides, 4x3 only, littered with excessive junk and terrible interface in general. If it takes twice as long to find what your looking for, then it moving between screens slightly faster is of no difference.



    For a while a unit would not be watchable if it didn't have a signal for more than about 8 hours. They then went and changed it, but no one was sure for how long. Evidently they changed it to forever if your situation isn't an anomaly. I guess Directv listened when people asked for longer due to things like hurricanes taking out dishes and they wanting to be able to watch recordings till they could get the dish back up.
     

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