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Cancelled Dish

Discussion in 'General DISH™ Discussion' started by GiantsFan383, Feb 18, 2013.

  1. dpeters11

    dpeters11 Hall Of Fame

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    There are things a Hopper can't do that a Genie can and vice versa. Each have pros and cons, both aren't the right solution for everyone.
     
  2. sregener

    sregener Godfather

    630
    26
    Apr 17, 2012
    Okay, let me tell you a little story about the final straw that made me switch from DirecTV to Dish:

    I had my DVR set up to record a program off of TLC in the morning. In early afternoon, it was time for my preschoolers to have their TV time. I went downstairs, they sit down on the couch to watch their program, and I turn on the TV and DVR. There, in living color, is "A Baby Story" on TLC with lots of screaming and a very transparent oval to "cover" things. Press the List button. Nothing happens. Press the Guide button. Nothing happens. Press Channel Up to try to get away from the channel. NOTHING HAPPENS. 40 seconds after powering up the DVR, it finally brings up the program list. Another 15 seconds pass as it refuses to scroll quickly, or start playing the program. Nearly a full minute before I can get rid of something I really didn't want to have to explain to a small child.

    So, yeah, you get used to it. You get used to pushing buttons and having nothing happen from time-to-time. You get used to a DVR that doesn't respond when you ask it to do something. And then, one day, you say, "You know what? It's 2012 and it's about time somebody built a DVR that was as quick as I am." I already had a DTVPal DVR for OTA, and it was blazing fast. I got a Hopper, and it hasn't let me down.

    Oh, and I went through the whole thing with DirecTV where they promised me a new HD DVR to replace my old unit (which they would not admit was faulty in any way) along with a new 24-month contract. But they couldn't promise me a particular model number (we can't pick the model numbers of the receivers out there) so I would be playing receiver roulette that they installer would show up with yet another HR22-100. Or I could pay $200 to a third party and guarantee myself an HR24, but then I started reading where the HD GUI slowed even some of those down, and I threw up my hands and walked away.

    Now, I've heard some people are very happy with the Genie. I've also heard that it is slower than a properly functioning HR24. Maybe it is. But I learned the hard way that DirecTV can't build a DVR that operates at a good-enough-for-my-needs speed, and they have a history of releasing firmware updates that make things worse as far as speed and responsiveness go. No thank you to DirecTV for all their "come back, we'll make it right" offers.
     
  3. dpeters11

    dpeters11 Hall Of Fame

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    Does Dish guarantee new boxes? If someone has a 622 go bad, are they guaranteed to get a 722k or a bad Hopper with the new Hopper with Sling?
     
  4. supermod38

    supermod38 Mentor

    80
    1
    Jan 16, 2013
    Central VA.
    :new_popco
    it's only television.
    :bang:bang:bang:bang:bang
     
  5. Jhon69

    Jhon69 Hall Of Fame

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    DISH's policy is to replace the receiver you have with another receiver of the same model number(normally a refurb),unless there are no more in their warehouse.
     
  6. Jhon69

    Jhon69 Hall Of Fame

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  7. satcrazy

    satcrazy Icon

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    Rduce,

    Do you remeber who? I'd like to explore that.

    Did you do the install?

    pretty good pricing.
     
  8. Jhon69

    Jhon69 Hall Of Fame

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    If you like that,try here:

    http://www.dishdepot.com/ ;)
     
  9. satcrazy

    satcrazy Icon

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    Great...

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