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Cant add any RVU samsung tvs.. .help

Discussion in 'DIRECTV Connected Home' started by pjwinstalls, Jun 13, 2014.

  1. pjwinstalls

    pjwinstalls Mentor

    58
    1
    Oct 14, 2008
    I have one genie HR44 and 3 new Samsung h6350 series tvs. The RVUs are already activated on my acct. The tvs see the hr44 and they ask for the pin #. After i put the pin # in i get the following message.....

    diagnostic code 54-794

    Home Network interference problem
    Set top box server has experienced an error and is unable to test the network. Please try restarting the server.

    This comes up on all 3 of the samsung tvs.....

    I called directv, they have no idea.

    any suggestions??

    Thanks

    Philip
     
  2. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,441
    916
    Jan 10, 2008
    NY
    How is your HRR44 connected to the internet ?

    How are the RVUs connected to your network?

    there was a post like yours not too long ago and the fix was to use a DECA BB instead of directly connecting the HR44 with ethernet. YMMV
     
  3. royrdsjr

    royrdsjr Cool Member

    13
    0
    Aug 4, 2009
    Are you using a Cinema Connection Kit with Power Supply to connect your TV's to your Genie via DECA? I'm using this link to show you what I'm talking about http://www.solidsignal.com/pview.asp?mc=02&p=DCAPR0-01&d=DIRECTV-Cinema-Connection-Kit-w-Power-Supply-(DECA2PR)&c=Satellite%20Components&sku=700112818769 .
     
  4. knoxbh

    knoxbh Legend

    171
    4
    May 1, 2002
    Getting Samsung Directv-Ready TV tomorrow. Received the Deca-BB adapter from Directv last week. It came with a power supply & the regular Deca unit (Deca with Ethernet plug, connection for the TV input, and the other end of the Deca unit to connect to the satellite outlet from the wall. The other 2 receivers we have using the Deca unit do not have a power supply. Can I assume that I do not need to use the power supply? And besides, I see no way to connect the power supply since it only has one cable input on it and no output connections.

    Thanks for your help.
     
  5. RAD

    RAD DIRECTV A-Team

    16,397
    117
    Aug 5, 2002
    Dripping...
    Normally the DIRECTV receiver powers a DECA via the satellite coax connection. Since you're connecting to a TV you do need the power supply to power the DECA.


    Sent from my iPhone using DBSTalk
     
  6. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,441
    916
    Jan 10, 2008
    NY
    the satellite feed goes to "towards LNB" PORT. Power connects to the short coax jumper


    Sent from my iPhone using Tapatalk
     
  7. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    This is most common if trying to connect via ethernet instead of using coax networking, or if the coax line is degraded or non-standard.
     
  8. knoxbh

    knoxbh Legend

    171
    4
    May 1, 2002
    Maybe I did not fully explain what I have. I have the whole-home set up with a Genie HR-4400 as the master with 2 receivers and 5 DVRs. I hope this helps. Both receivers have a Deca on them on no power adapter.
     
  9. dennisj00

    dennisj00 Hall Of Fame

    9,673
    189
    Sep 27, 2007
    Lake Norman, NC
    As RAD said above, you do need to use the power supply to power the DECA, then Ethernet out to your TV. Normally DECAs are powered by the receiver or DVR connection.
     

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