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can't stand my HR22-100 any longer

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Richard, May 17, 2013.

  1. Richard

    Richard Legend

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    Apr 23, 2002
    South Texas
    Receiver has gotten so bad, that trying to watch any recorded show while another is recording, causes the DVR to behave very erratically (pressing FF, receiver will literally take 5 minutes to respond) and it corrupts the show I am recording also. I almost wonder if this is a way for DirecTV to keep you from FF through commercials.

    Anyone know when the HR44 will be available at retail? I don't buy from DirecTV because I don't buy used equipment. All of the HR2x and HR3x are way too slow and unstable, and I won't put up with them any longer.
     
  2. texasbrit

    texasbrit DIRECTV A-Team

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    Aug 9, 2006
    Sounds to me like your disk drive is faulty.

    Run the Built in Self-test (BIST) to try and repair your hard drive. To run the hard drive checks, please follow these steps:

    * Reboot DVR via red button inside card door.
    * When you see "Running receiver self-check" press select
    * You will see "Entering Diagnostics Mode..."
    * Select Advanced Tests Menu -> Hard Drive utilities -> Short Smart test

    You can also run the file test, and the DVR can sometimes repair a bad file report.
    * If the other tests pass, run the surface test. Warning: This process could take several hours to complete. You may want to run it overnight.

    The good news is that every attempt is made to save programming. This is less destructive than a reformat all and could provide you with a more stable system if you are having problems that appear to be related to the hard drive.
     
  3. CCarncross

    CCarncross Hall Of Fame

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    Take off the tinfoil hat and maybe run a disk check on your device, this sounds like a failing HDD.
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yup, a failing drive on a terrible DVR.

    Rich
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    You could also put an external HDD on the 22-100 and see if the problems persist. If they do, get a replacement. The 24s aren't slow and unstable.

    Rich
     
  6. Richard

    Richard Legend

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    Apr 23, 2002
    South Texas
    Thanks for the insight, but I guess timing was just good, got an email from solidsignal today that they are now accepting orders for the HR44. So I ordered one.

    I currently have this dish/LNB: AU9-S

    I assume that I can just buy this SWM LNB: SL5-SWM along with the required power inserter to replace my current non SWM LNB?
     
  7. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    as long as you have 8 tuners or less, then yes
     
  8. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    There is no way to get a refurb or "used" HR44 from DirecTV at this time.
     
  9. Richard

    Richard Legend

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    Apr 23, 2002
    South Texas
    But there is no way to guarantee an HR44 either, you order a "Genie" and you get what they give you.
     
  10. dpeters11

    dpeters11 Hall Of Fame

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    True, though right now most can guarantee someone won't get a 44, but over time, I think the odds will get much better that it will be a 44. The numbers will work in its favor.
     
  11. CCarncross

    CCarncross Hall Of Fame

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    Hopefully, but even today if you order an HDDVR you may still get a HR21-23 model instead of the HR24....
     
  12. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Don't think so. with the introduction of the voice feature in the app, DirecTV can't install the older HDDVRs any more. I have not installed anything lower then an HR24 in months…….
     
  13. dpeters11

    dpeters11 Hall Of Fame

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    Voice control works on the older units in terms of major functionality, it's more of an optional aspect.
     
  14. west99999

    west99999 Icon

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    Haha if that were only true. Most of the Midwest has only HR21's in the latest shipment been that way for a couple of weeks. Next shipment Monday also shows HR21's.
     
  15. Richard

    Richard Legend

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    Apr 23, 2002
    South Texas
    So got the HR44 last week and got it installed/activated without any problems. Now today, I noticed content showing up in My Playlist from my wife's HR24 and my son's HR22. I go into settings and it now shows Whole Home activated. I never activated Whole Home because I don't think we should be charged for it. So I go to the DirecTV website and notice that it's been activated on my account without me asking for it, or authorizing it.

    Is this standard practice? Should I just remove it from the website and leave it at that? Or should I call and make them explain why they are activating something on my account without my request or authorization?

    Update: Well, just tried to remove from website and it just pops up a message that I need to call 1-800-DirecTV. What a hassle. Maybe that is what they hope people will think, and just forget about it because they hate waiting on hold, or talking to some CSR.
     
  16. acostapimps

    acostapimps Hall Of Famer

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    That's not what he meant as the HR44 is not in all areas yet, but what he's saying is if he tries to upgrade from Directv then he might or might not get a HR24/44, as they don't guarantee specific model receivers, so he might get similar or even older equipment as upgrades, You have better chance if a tech comes and installs it for you.
     
  17. acostapimps

    acostapimps Hall Of Famer

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    Just call and they'll remove it no problem, but they shouldn't add WHS if it wasn't needed and for just upgrading to the Genie, They do the same thing with PP until I log in the Directv account and remove it online, wish you could do the same with MRV.
     
  18. Richard

    Richard Legend

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    Apr 23, 2002
    South Texas
    Got it removed, but the CSR I talked with said it was required and that the charge is going to show back up next month, we will see.
     
  19. dpeters11

    dpeters11 Hall Of Fame

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    That's not what he meant as the HR44 is not in all areas yet, but what he's saying is if he tries to upgrade from Directv then he might or might not get a HR24/44, as they don't guarantee specific model receivers, so he might get similar or even older equipment as upgrades, You have better chance if a tech comes and installs it for you.


    We have been told that the policy is now that HR24 is replaced with same. If that is the case, then it should be for the 44 as well.
     
  20. joed32

    joed32 Hall Of Fame

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    Jul 27, 2006
    Not positive that it's true but I have seen posts that say it is required with a Genie as one of your DVRs.
     

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