I don't quite understand the logic in this. A fried just got an HR20-700 and I just got an HR21-700. He wants the 21 ('cause it's black) and I want the 20 ('cause it has OTA). DirecTV refuses to let us swap them between us. They claim if we remove them from our account they will charge a "no-return fee" of $400 because the RID is "married" to my account even if it is a swap. I spoke with supervisors and their supervisor and they all say the same. They say my only option is to buy a HR20-700 at retail. Anyone tried this?